This is the Mercedes-Benz Malaysia hotline number should you experience any sort of car-related emergencies or have an urgent query relating to the vehicle during this period : 1-800-88-1133. Contact them and their off-site personnel will be able to assist you remotely.
Below is the notice from Mercedes-Benz:
Given the official implementation of the Movement Control Order under the Prevention and Control of Diseases Act 1998 and the Police Act 1967 issued by the Malaysian Government to minimize the spread of the COVID-19 pandemic in the country, Mercedes-Benz Malaysia and Mercedes-Benz Services Malaysia will take the following measures from 18th March 2020 to 31st March 2020.
- All Mercedes-Benz authorized dealers nationwide will be closed during this period.
- Service24h Roadside Assistance remain operational for emergency breakdown and technical issues.
- Mercedes-Benz local production facility in Pekan, Pahang will remain closed.
- All routine service and maintenance and/or repairs will not be carried out at dealerships. Customers with bookings will be contacted to reschedule.
In this ever-evolving situation, the health, welfare, and safety of our employees and customers remain a top priority. We will closely monitor the situation and work with the relevant authorities to help the industry maneuver through these challenging times.