There have been numerous reports published on the service costs of the Perodua Bezza being purportedly 32% higher than the Proton Persona, thus Perodua Sales Sdn Bhd Managing Director, Dato’ Dr. Zahari Husin wishes to clarify the matter.
Recent reports in the media had illustrated the difference between the five-year service costs of the Proton Persona and two other car models, which are alleged to be the Perodua Bezza and Honda City. Dato’ Dr. Zahari states that there is inaccuracy in this comparison as the cost differences are not apple-to-apple.
The Proton Persona’s service costs were calculated as scheduled in its service booklet or owner’s manual while the Perodua Bezza’s costs were calculated based on its Preventive Maintenance costs which are optional, instead of scheduled costs as recommended in the service booklet.
Based on the table above, the Perodua Bezza’s total maintenance cost difference, vs the Persona, at the 5-year mark is RM44 or 1.4%. The difference is attributed to the premium cost of the 0W-20 grade lubricant recommended for the Bezza instead of the 10W-30 for the Proton Persona.
Further, the Perodua recommends the use of iridium spark plugs for maximum fuel efficiency and smoother engine performance. According to Perodua’s scheduled service costs, the Bezza will cost RM239.55 less than the Persona at the end of the third year.
Dato’ Dr. Zahari states that for those who are willing to spend a bit more than what is recommended in the owner’s service manual, Perodua also offers an optional preventive package known as Pro-Care. The Pro-Care package includes tyre alignment and balancing; air conditioning maintenance; and replacement of components to ensure smooth driving and peace of mind.
“The Pro-Care package is our way of providing a complete service package at our service outlets for the convenience of our customers. Flyers and banners are placed at our service outlets to create awareness of this service and it is entirely voluntary,” he added.