j.d. power
J.D. Power 2019 Malaysia Initial Quality Study – Honda Jazz, City And CR-V Ranked Highest In Their Segments
In the J.D. Power 2019 Malaysia Initial Quality Study (IQS) which looks at new vehicle quality, three Honda vehicles ranked highest in their respective...
J.D. Power – Customer expectation of aftersales increasing
Malaysian customers have become a more demanding lot when it comes to aftersales service quality, a conclusion drawn by J.D. Power Asia Pacific's analysis...
Toyota reclaims top spot in J.D. Power sales satisfaction survey
Results of the J.D. Power Asia Pacific 2013 Malaysia Sales Satisfaction Index (SSI) Study were released today with findings indicating a general increase improvement...
J.D. Power – After-Sales services improve in Malaysia
Research house J.D. Power Asia Pacific has published the findings of its 2013 Malaysia Customer Service Index (CSI) Study, indicating an overall improvement customer...
J.D. Power IQS 2012 reports fewer problems among new cars in Indonesia
Results of the J.D. Power Asia Pacific 2012 Indonesia Initial Quality (IQS) was released today, with findings indicating a marginal but overall decrease in...
J.D. Power IQS 2012 – Overall new vehicle quality in Malaysia improved
Results of the J.D. Power Asia Pacific 2012 Malaysia Initial Quality Study (IQS) have been released, and the firm’s analysts have found that overall...
Nissan tops J.D. Power Sales Satisfaction survey
J.D. Power has published the results of its 2012 Malaysia Sales Satisfaction Index (SSI) study, which measures the level of satisfaction amongst new car...
J.D. Power: Increased after-sales satisfaction amongst national car buyers
J.D. Power Asia Pacific has just released the results of its 2012 Malaysia Customer Service Index (CSI) today. The study, now in its 10th...
J.D. Power announce results of APEAL study for India and Thailand
J.D. Power Asia Pacific has announced the results of its 2011 Automotive Performance, Execution and Layout (APEAL) studies in India and Thailand markets. In...
J.D. Power annouces IQS 2011 survey results for Thailand and Indonesia
J.D. Power Asia Pacific has released the results of its 2011 Initial Quality Study (IQS) for Thailand and Indonesia today. In both countries, the...
