Page 4

Mitsubishi Motors Malaysia (MMM) is celebrating two decades in the Malaysian automotive scene with a bold refresh of its flagship pickup truck. The enhanced Mitsubishi Triton Athlete now comes with upgraded styling and new convenience features that highlight its appeal as a premium lifestyle pickup.

The updated Triton Athlete arrives just in time as Mitsubishi Motors celebrates its 20th anniversary in Malaysia. The Triton Athlete continues a legacy of performance, reliability, and value that has seen nearly 120,000 Triton units sold nationwide.

Key Enhancements On The New Triton Athlete

The latest iteration of the Triton Athlete sports a series of exclusive updates aimed at elevating both aesthetics and practicality:

  • Front Bumper Garnish: A redesigned bumper accentuates the truck’s bold, aggressive front-end styling.

  • Styling Bar: Adds a rugged, athletic edge to the truck’s profile.

  • Tailgate Assist: Enhances everyday usability by making the tailgate easier to open and close.

  • Decorative Decals: Sporty visual touches that give the Triton Athlete a more personalized look.

With these updates, the Triton Athlete is priced at RM159,980 (on the road without insurance, Peninsular Malaysia), maintaining its reputation for exceptional value, now with features typically found in premium SUVs. Mitsubishi_Triton Athlete_Facelift

“A Symbol Of Strength, Reliability And Trust”

“We are incredibly thankful for the trust and loyalty Malaysian have shown us,” said Shinya Ikeda, CEO of Mitsubishi Motors Malaysia. “After nearly two decades, the Triton continues to be a symbol of strength, reliability, and trust among Malaysian drivers with close to 120,000 units sold. Over the years, the Triton has earned its reputation as a vehicle that delivers exceptional performance, whether on the road or off the beaten path. The enhanced Triton Athlete embodies our continued commitment to meeting the evolving needs of our customers. We’re proud to introduce this model as part of our 20th anniversary celebration and look forward to making it even more accessible to Malaysians nationwide.”

Ikeda added that the 20th anniversary marks a meaningful milestone, and the new Triton Athlete reflects Mitsubishi’s vision for both performance and practicality on and off the road. Mitsubishi Triton Athlete_2025

Exclusive 20th Anniversary Promotions

In conjunction with the launch, MMM is offering a set of limited-time anniversary deals exclusively for the Triton Athlete:

  • 5-Year Free Maintenance (5YFM) or up to RM8,000 in rewards

  • 5-year warranty with unlimited mileage

  • Low interest rates from just 0.6%, available through Maybank and Public Bank

These offers are designed to provide even more value and affordability for customers opting for the top-tier Triton variant.

Scratch & Win Contest 

As part of the celebration, MMM will also run a Scratch & Win Contest starting 16 June 2025. Customers who book and register a new Triton or XPANDER from any authorised MMM dealership will receive a scratch card upon vehicle collection.

Prizes up for grabs include:

  • iPhone 16

  • iPad and iPods

  • Seiko watches

  • THULE lifestyle gear

This is Mitsubishi’s way of saying thank you to Malaysians for 20 years of unwavering support.

Honda Malaysia has issued a product recall involving 87,490 units of its vehicles in Malaysia to address potential fuel pump issues. The move, described as a precautionary measure, involves replacing either the standard fuel pump impeller or high-pressure fuel pump, depending on the model.

According to the company, this recall does not affect any current production or selling models. The recall is part of Honda Malaysia’s ongoing commitment to customer safety and product reliability.

Fuel Pump Impeller Issue – 84,073 Units Affected

The majority of the vehicles involved – 84,073 units – are being recalled due to a potential issue with the fuel pump impeller. Honda Malaysia explained that prolonged fuel immersion may cause the impeller to swell, which could lead to engine starting issues or, in rare cases, stalling while driving.

Models affected include:

  • Accord: 2013–2017
  • BR-V: 2017–2018
  • City: 2014–2019
  • City Hybrid: 2018–2019
  • Civic: 2017–2018
  • CR-V: 2018–2020
  • HR-V: 2015–2018
  • Jazz: 2015–2020
  • Jazz Hybrid: 2018
  • Odyssey: 2017–2019

High-Pressure Fuel Pump Issue – 3,417 Units Affected

Separately, 3,417 units of newer Civic and CR-V models are being recalled due to a high-pressure fuel pump that may develop cracks from prolonged use or stress. This defect could result in fuel leakage or noticeable fuel odour during driving or idling.

Models affected include:

  • Civic: 2023–2024

  • CR-V: 2024

Free Repairs & Customer Support

Honda Malaysia stated that the replacement of the affected components will be carried out free of charge, with all associated costs fully borne by the company. Parts will be made available in stages, and owners will be notified via official letters.

To check if your vehicle is affected, you can:

Honda Malaysia will also extend this recall coverage to affected vehicles even if their warranty has expired. As of the date of the announcement, no accidents or injuries related to these issues have been reported in Malaysia.

The company emphasised that it remains committed to proactive safety measures and transparency in addressing vehicle issues.

PROTON continues its upward momentum in 2025, chalking up its 3rd consecutive month of sales growth with a total of 13,328 units sold in the month of May. This figure represents a 6.1% increase year-on-year compared to May 2024 and includes domestic, export, smart EV as well as Proton e.MAS vehicle sales.

From March to May, PROTON’s combined year-on-year sales growth stands at 10%, pushing year-to-date (YTD) sales to 61,087 units. The national automaker estimates a 19.2% market share both for May and YTD, based on a projected Total Industry Volume (TIV) of 69,495 units. Proton X70_2025_Marine Blue

SUVs & Sedans Continue To Drive Domestic Growth

PROTON’s performance in May was led by strong showings across its SUV and sedan line-up, with models such as the Proton X70 facelift recording the highest growth. This updated C-segment SUV posted a 44% month-on-month increase, ending May with 982 units sold, and bringing its YTD total 53.1% ahead of the same period in 2024.

The Proton X50 remains a consistent segment leader and contributed 2,198 units, bringing its YTD total to 9,704 units, which is 14.3% higher than last year. Meanwhile, the flagship Proton X90 posted 224 units sold, up 15.5%, reinforcing its hold on the premium D-segment SUV category.

Concurrently, sedan sales mirrored the SUV trend. The evergreen Proton Saga remains the brand’s volume champion with 5,513 units, a 5.8% increase over April. The Proton Persona followed with 1,385 units, up 4.3%, while the Proton S70 saw 1,763 units sold, a gain of 2.7%. The Proton Iriz also recorded healthy growth with 331 units, marking a 14.1% improvement, retaining its position among the top B-segment hatchbacks. Proton Saga_Amour Silver

e.MAS 7 Hits New High As Malaysia’s Best-Selling EV

Meanwhile, the all-electric Proton e.MAS 7 continued its dominance in the EV market, setting a new monthly sales milestone with 916 units, sold across domestic and export markets. This is the first time e.MAS 7 sales have surpassed 900 units, bringing its YTD total to 3,632 units. It remains the best-selling EV in Malaysia for 5 straight months.

“After a slow start to 2025, sales of Proton vehicles have shown an upward trend over the last three months. This is a direct result of our promotion efforts as well as the strong attraction car buyers have to our range that offers stylish, technology driven products sold via an industry leading network of 3S/4S outlets,” said Dr Li Chunrong, Chief Executive Officer, PROTON. “Going into the second half of 2025, PROTON is confident we can maintain our momentum as we initiate a flurry of events and model introductions in line with the next phase of our overall business plan.”

Export Sales Surge Ahead By 36.6% In 2025

PROTON’s export activities also saw a 36.6% YTD increase compared to 2024, thanks in part to strategic model introductions and regional expansion. The company launched CKD production of the left-hand-drive Proton Saga in Egypt, and hosted promotional events for the e.MAS 7 in Nepal and Singapore. Proton_e.MAS7_VINCAR Group_Singapore

June will mark another milestone as PROTON will introduce the e.MAS 7 in Trinidad & Tobago, becoming its second EV export market after Nepal. So far, 233 units of the e.MAS 7 have been exported.

Leading export models are the Proton Saga (710 units), and Proton X50 (694 units, a 360% increase in export sales compared to the same period last year).

“The increased focus placed on growing export sales is paying short term dividends as we see an immediate  uptick in volume. Penetrating and being successful in overseas markets requires long-term commitment and PROTON is confident we can achieve our goals with a structured plan to manage our expansion,” added Li Chunrong.

National carmaker PROTON has announced the appointment of Ainol Azmil as its Covering Deputy Chief Executive Officer, effective 10 June 2025. He will report directly to PROTON’s Chief Executive Officer, Dr Li Chunrong. At the same time, Aznol will continue to cover his existing Corporate Strategy and Group Technical Procurement portfolios. PROTON_Ainol Azmil_Covering Deputy CEO

The appointment comes following the departure of Roslan Abdullah, who concludes a significant 5-year tenure as Deputy Chief Executive Officer. During his time with PROTON, Roslan played a key role in steering the company through its most transformative phase, helping the brand cement its position as a leading automotive player in Malaysia. Notably, he also oversaw the company’s strategic foray into the electric vehicle (EV) segment, which saw the debut of the Proton e.MAS 7—the company’s first all-electric model.

In a statement, Dr Li expressed both confidence and gratitude: “PROTON welcomes Ainol Azmil to the role of Covering Deputy Chief Executive Officer. We are confident in his ability to take on this temporary appointment. At the same time, PROTON would like to convey utmost gratitude to Roslan Abdullah for his contribution to the company and we wish him well in his future undertakings.”

Ainol Azmil brings with him a strong background in corporate strategy and procurement, having held various key positions within the company. His dual role during this interim period signals continuity in PROTON’s strategic roadmap, especially as the brand accelerates efforts in electrification, technology integration, and regional expansion.

The Malaysia Autoshow ended last Thursday (15 May 2025) and the event saw its biggest and most ambitious edition yet. From 9 to 15 May, the show attracted a record-breaking 294,062 visitors, and generated over RM1.72 billion in potential vehicle sales, making it the most successful instalment in the event’s history.

Organised by the Malaysia Automotive, Robotics and IoT Institute (MARii) with the support of the Ministry of Investment, Trade and Industry (MITI), this year’s show is the 8th motor show in its history. Held again at MAEPS Serdang, the display area covered over 50,000 square metres, with more than 200 exhibitors and over 500 vehicles on display.

With the theme “Shifting the Future”, Malaysia Autoshow 2025 not only saw an expanded format with 2 extra days but also broke new ground with 48 vehicle launches and previews, 10,916 test drives, and a strong focus on electrified mobility (51% of displayed models were EVs, PHEVs, or HEVs).

Significant highlights included the launch of the Voluntary NxGV Labelling Scheme, which aims to certify vehicles meeting national standards for sustainability, safety, and innovation. Meanwhile, the ASEAN Unity Drive 2025, a 10,432 km multi-country EV convoy, gained ASEAN Records recognition and spotlighted Proton’s e.MAS 7 and X Series models as ambassadors for cross-border e-mobility.

Other forward-looking highlights included demonstrations of Urban Air Mobility (eVTOLs) and the showcase of ADaPTIV, a predictive vehicle intelligence system developed by MARii and Petronas to optimise fleet operations and reduce downtime.

Malaysia Autoshow 2025 also emphasised community engagement with special thematic days like Education Day, Women’s Day, and Green Day, reflecting the Autoshow’s public education mission alongside its industry-building objectives. Toyota_Camry Hybrid_Mirai FCEV

At the closing, MARii Chairman Datuk Dr. Aminar Rashid thanked industry partners including Perodua, Proton, Chery, Modenas, Honda, and ORS Technologies for their strong support. MARii CEO Azrul Reza Aziz also added, “MAS 2025 was about more than cars; it was about building bridges between innovation, public engagement, and industry transformation. As we continue to push for EV leadership and next-generation vehicle production, we remain focused on empowering every link in the mobility value chain.”

“As Southeast Asia’s second-largest automotive market and the Chair of ASEAN this year, Malaysia is in a strategic position to lead the regional push towards green and next-generation vehicle technologies. This is very much in line with Malaysia’s focus on the development of guidelines to support ASEAN’s EV roadmap as one of our deliverables in our ASEAN Chairmanship year. The success of Malaysia Autoshow 2025 is a huge step towards achieving that objective, and towards strengthening the region’s next-gen mobility supply chain. While the Autoshow has become a platform to drive investment, collaboration, and innovation across ASEAN’s value chain, MITI is also committed to ensuring that our SMEs and workforce are future-ready for the opportunities afforded by a more resilient regional e-mobility industry,” commented MITI Minister YB Senator Tengku Datuk Seri Utama Zafrul Abdul Aziz. Malaysia Autoshow_2025_ASEAN Records

The Malaysia Autoshow will return in 2027, with a potential new venue hinted, but will continue to focus on sustainable mobility and related technologies.

Chinese automaker Changan Automobile officially opened its first international new energy vehicle (NEV) manufacturing facility in Rayong, Thailand last week, reinforcing its commitment to global expansion and sustainable mobility. The launch of this state-of-the-art plant also coincided with a production milestone i.e. Changan’s 28.59 millionth vehicle rolling off the assembly line.

As a cornerstone of ChangAn’s Vast Ocean Plan, the Rayong factory represents a shift from traditional vehicle exports to full-scale industrial globalisation. This strategic development establishes Thailand as a major production hub, supporting Changan’s ambitions in Southeast Asia, Australia, and New Zealand.

Smart, Sustainable Production Powerhouse

The Rayong plant integrates cutting-edge technologies with environmentally conscious design. It houses 5 intelligent workshops i.e. for welding, painting, general and engine assembly, and battery systems, and boasts 90% automation at key quality checkpoints. This is one of the highest levels of automation in Thailand’s automotive industry.

Sustainability is a core principle of the facility’s design:

  • A 14 MW photovoltaic system will supply up to 45% of its electricity.

  • Eco-friendly features such as rainwater harvesting, natural lighting, recirculating air towers, and louvers will reduce energy consumption for lighting and ventilation, cut energy costs by 5%, and improve water efficiency.

Changan’s flexible manufacturing system also enables the production of multiple vehicle models and powertrains on the same line. The welding shop has 39 robots and advanced bonding techniques like FDS, EPS, and SPR that offer superior joint strength. Meanwhile, the painting workshop, with 29 robots, delivers a 15-year paint lifespan while reducing emissions by 40%. Further, the assembly line includes 140 stations, blending full and semi-automated processes for higher throughput and adaptability. The power workshop supports engine and battery production, including ultra-precise engine tile-matching and visual guidance across 22 battery processes. Forty-five AGVs create a flexible, responsive manufacturing and transport system. Changan_Brands_Deepal_Avatr

Digital-First Operations & Quality Assurance

The Rayong plant operates using a full-stack digital ecosystem and microservice architecture, ensuring 100% online operations across its supply chain and production. Real-time scheduling can reduce the vehicle order-to-delivery cycle from 21 days to just 15 days, significantly boosting efficiency.

Additionally, the Changan Quality Operating System (CAQOS) underpins a rigorous quality assurance framework. It includes:

  • 77 surveillance cameras and 62 foolproof checkpoints

  • 71 quality containment processes

  • End-to-end quality oversight from supplier to market

Supporting Localisation & Sustainable Growth

Looking ahead, Changan plans to localise 80% of production at the Rayong facility and create 30,000 jobs, to help drive Thailand’s transition to a low-carbon economy. A dedicated Rayong Parts Centre will also be in place to support right-hand drive markets with 24-hour delivery capabilities.

With the Rayong plant online, Changan is looking to launch up to 12 new NEV models over the next 3 years, as well as expand on AI features. By 2030, Changan targets 5 million global vehicle sales, including 3 million NEVs. Currently in Thailand, Changan sells the Lumin and Deepal brands, as well as the Avatr which is a joint venture between Changan, CATL and Huawei. Avatr 11

“After 556 days of dedication from over 2,000 employees and partners around the world, we have built a factory that is efficient, modern, and smart,” said Shen Xinghua, Managing Director of Changan Automobile Southeast Asia Business Unit. “We are here for the long run. Together, we will help shape a cleaner, smarter, and stronger automotive future — In Thailand, For Thailand, and For the world.”

Due to the long term nature of such major investments by foreign manufacturers, which would take years to amortise and bear returns, they are typically made possible by ‘friendly’ and ‘assuring’ long term government policies and direction. And something we ought to take notice of.

In Malaysia, Bermaz Changan Sdn Bhd (BCSB), a subsidiary of Bermaz Auto (BAuto), had showcased the Deepal S07 which is slated for an official launch later this year. Incidentally, Changan has contributed to the development of the Mazda EZ-6 and EZ-60 EV models. Deepal S07_Side_Wheels

Global automotive group Stellantis has officially launched its Eurorepar brand in Malaysia, marking a new chapter in the country’s independent aftermarket scene. Making its debut at Automechanika Kuala Lumpur 2025, Eurorepar introduces both its extensive automotive parts catalogue and the Eurorepar Car Service network to local stakeholders, service operators, and vehicle owners.

Founded in 2002, Eurorepar offers over 17,000 automotive product references ranging from spare parts and accessories to tyres, oils, and consumables. As Stellantis’s dedicated multi-brand aftermarket offering, Eurorepar aims to bring a balance of quality, affordability, and OEM-backed reliability to Malaysian customers seeking alternatives to expensive original parts or inconsistent third-party options.

The introduction of Eurorepar Car Service is a key part of the group’s strategy. It’s a global network of multi-brand workshops offering expert maintenance and repair services not only for Stellantis vehicles, but also for most other makes. With a presence in over 30 countries and more than 6,500 service centres globally, Eurorepar Car Service is now setting its sights on transforming Malaysia’s price-sensitive market into one that values professional service at competitive rates. Eurorepar_Stellantis_Malaysia_Aftermarket

Isaac Yeo, Managing Director of Stellantis ASEAN, shared the brand’s broader vision: “The strategic inception of Eurorepar and the Eurorepar Car Service network in Malaysia represents a significant expansion of Stellantis’ global aftersales footprint, providing a comprehensive one-stop solution for quality parts and professional service to Malaysia’s expanding automotive aftermarket. Additionally, our Regional Parts Hub, strategically located in Port Klang Free Zone, will serve as the essential backbone for Eurorepar, ensuring ample warehousing and timely delivery for our partners, distributors, and customers.”

Stellantis’s Regional Parts Hub in Port Klang Free Zone will act as the logistical backbone for Eurorepar in Malaysia. The facility is designed to ensure fast, reliable delivery and inventory support for distributors, partners, and customers nationwide.

A standout feature of the Eurorepar proposition is the freedom of choice for customers, between OEM parts and Eurorepar’s own competitively priced alternatives. All Eurorepar parts are backed by a 2-year warranty, providing peace of mind and reinforcing confidence in quality. This gives independent workshops a genuine value proposition: professional-grade service, affordable parts, and trusted support. Peugeot_Leapmotor_Service Centre_Cycle & Carriage George Town_Penang

“With a vast portfolio of product references across 60 product families, Eurorepar will provide all Malaysian  customers with a wide range of affordable parts at local price points. Beyond the OEM-authorised channels, many customers seek a balance of affordability and professional service. We are confident that by delivering OEM-level professionalism and quality with cost-effective rates through local service centres, we will unlock a significant demand that Eurorepar is uniquely equipped to fulfill. We anticipate launching with our distribution partners later this year, following strong local interest,” Yeo added.

By combining OEM-level support, a comprehensive product lineup, and an accessible service network, Eurorepar is positioning itself to become a significant force in Malaysia’s aftermarket ecosystem, where value-conscious customers are increasingly seeking quality without compromise.

Petronas Dagangan Berhad has teamed up with Blueshark Ecosystem Sdn Bhd (BESB) to form a new joint  venture i.e. Blueshark Malaysia Sdn Bhd (BMSB) to advance the use of electric two-wheelers (2W-EV) and related energy solutions in Malaysia.

The joint venture builds on the existing collaboration between the two companies which started in 2022, and is part of a broader push to support Malaysia’s low-carbon mobility agenda under the National Energy Transition Roadmap (NETR).

With Petronas Dagangan’s subsidiary, PDB Growth Solutions Sdn Bhd (PGSSB), partnering with BESB in this JV, BMSB is set to take on an expanded role in the electric mobility ecosystem. It will be the exclusive distributor of Blueshark-branded electric motorcycles in Malaysia, including the Soloera model, and will manage battery-swapping stations at selected Petronas stations. Blueshark_Battery Swapping Station

Battery-Swapping Network And Local Assembly Plans

Battery-swapping infrastructure is already operational in the Klang Valley, Penang, and Johor, with phased nationwide expansion in the pipeline. To scale efficiently, BMSB will collaborate with 2 major partners:

  • Sharkgulf Technologies Group Limited – the original developer of the Blueshark platform, supplying the JV with smart battery systems, connected powertrains, and software integration.

  • EP Blueshark Sdn Bhd – a wholly owned subsidiary of EP Manufacturing Bhd, serving as the local assembler for the 2W-EVs, ensuring local production and logistical support.

Together, these partnerships combine Petronas Dagangan’s retail and operational footprint, BESB’s agility in product innovation, STGL’s advanced EV technologies, and EPMB’s assembly expertise—creating a robust EV ecosystem ready to power Malaysia’s electromobility ambitions.

A Future-Ready Ecosystem For Sustainable Mobility

Speaking about the milestone, Petronas Dagangan Managing Director and CEO Azrul Osman Rani said, “This joint venture signals a strategic step for Petronas Dagangan as we continue expanding our role beyond traditional fuel offerings, into cleaner and smarter mobility solutions that meet the needs of customers today and into the future. It reflects how we are evolving as a progressive energy and solutions partner – committed to shaping new possibilities for everyday mobility, while staying true to our purpose of making life simpler and better for those we serve. With Blueshark as our partner, and the strength of our brand, network and operational excellence behind us, we are well-positioned to build a future-ready ecosystem that delivers real value on the ground.” Blueshark R1_Electric Scooter

BESB Group CEO Jeff Chong added: “This exciting union will strengthen the whole electric two-wheeler ecosystem for Malaysia and accelerate EV adoption while reducing carbon emissions for a greener future. Together with Petronas Dagangan and our partners, we hope to someday become a household brand for electromobility in Malaysia and beyond. With our aggressive expansion strategy, enhanced infrastructure and strong industry partnerships, the significant step we take today will enable us to mobilise Malaysia towards a brighter future, led by Petronas and Blueshark.”

STGL CEO Tiger Liu commented, “This partnership extends beyond a typical business collaboration – it marks a significant milestone in our joint efforts with partners to advance green mobility development in Malaysia. At STGL, we firmly believe that sustainable transportation is not only an industry trend but also a corporate responsibility we must uphold. We will continue to strengthen innovation, enhance local services and strive to deliver the best electric mobility experience to Malaysian users.”

Meanwhile, EPMB Executive Director Aidan Hamidon added, “Today’s agreement marks a pivotal milestone in EPMB’s venture into the EV industry, which began in 2022. It represents a major step towards our vision of becoming a leader in sustainable mobility, advancing a cleaner and more sustainable future. This partnership is built on trust, a shared vision and complementary strengths. As an established partner to local and global automotive OEMs, we bring to the table extensive expertise in the importation and logistics of CKD components, as well as localisation, along with robust assembly capabilities. With Petronas Dagangan’s extensive retail network and STGL’s state-of-the-art technology and products, we aim to create a smart EV ecosystem that accelerates Malaysia’s green mobility agenda. We look forward to a dynamic, synergistic and successful partnership.”

As the country intensifies efforts to reduce emissions and transition to clean energy, the Petronas–Blueshark joint venture is shaping up to be a key enabler in putting more electric two-wheelers—and battery-swap-ready infrastructure—on Malaysian roads.

Cycle & Carriage has officially opened the doors to its newly upgraded Mercedes-Benz Batu Caves service centre, setting a new benchmark for premium aftersales care with the introduction of Mercedes-Benz’s latest retail brand presence in Malaysia.

The unveiling marks another chapter in Cycle & Carriage’s push to deliver elevated and seamless ownership journeys, following the successful revamp of its Sungai Pinang facility in Penang.

L-R: Mark Ho, General Manager, Head of Aftersales, Cycle & Carriage; Edmin Naidoo, Vice President - Customer Services, Mercedes-Benz Cars Malaysia & SEA II; Thomas Tok, CEO, Cycle & Carriage; Amanda Zhang, CEO & President, Mercedes-Benz Cars Malaysia & Head of Region SEA II; James Zhang, CFO, Cycle & Carriage.
L-R: Mark Ho, General Manager, Head of Aftersales, Cycle & Carriage; Edmin Naidoo, Vice President – Customer Services, Mercedes-Benz Cars Malaysia & SEA II; Thomas Tok, CEO, Cycle & Carriage; Amanda Zhang, CEO & President, Mercedes-Benz Cars Malaysia & Head of Region SEA II; James Zhang, CFO, Cycle & Carriage.

“Cycle & Carriage is proud to bring another state-of-the-art service centre to life,” said Thomas Tok, CEO of Cycle & Carriage. “We remain committed to enhancing every touchpoint of the Mercedes-Benz customer journey through continuous investment in innovation and service excellence, staying true to our promise of providing Exceptional Journeys for our customers.”

Designed with a strong focus on customer-centricity, the next-generation Mercedes-Benz retail concept emphasizes seamless digital integration, optimized customer touchpoints, and streamlined service and sales processes. These principles are fully realized at the revamped Batu Caves facility, which now features a comprehensive redesign of its operations and customer spaces. Cycle & Carriage_Batu Caves_Mercedes-Benz_Lounge

“The unveiling of Cycle & Carriage Batu Caves marks yet another chapter in our commitment to delivering a truly luxurious and customer-centric experience,” said Amanda Zhang, CEO & President of Mercedes-Benz Malaysia. “This crafted space is a reflection of the Mercedes-Benz promise—where timeless design, comfort, and service excellence converge. Every detail has been thoughtfully designed to offer an elevated level of convenience, sophistication, and care that our customers have come to expect from the brand.”

At the heart of the upgrade is a 3,633 square-foot customer lounge, combining contemporary design with comfort to reflect the expectations of modern luxury vehicle owners.

Supporting the customer experience is a 41,000 square-foot workshop outfitted with:

  • 22 service and repair work bays

  • 22 body and paint bays

  • 5 car wash bays

  • 4 dedicated commercial vehicle bays

  • Premium Express Service bays for faster turnarounds

The facility can handle up to 40 vehicles per month and now operates more sustainably thanks to the installation of a solar PV system that helps offset building energy consumption. Cycle & Carriage Batu Caves_Mercedes-Benz_Service Centre

Cycle & Carriage Batu Caves is also home to one of Malaysia’s largest Mercedes-Benz Body & Paint Centres, holding a Certificate of Competence (CoC) Level 4 from Mercedes-Benz – the highest certification level for collision repair. The centre was first awarded the certification in 2013 and achieved a 100% audit score in 2017, placing it among the top global performers in the Mercedes-Benz network.

“We believe ownership goes far beyond the initial purchase. It’s about every interaction, every visit, and every detail,” added Mr. Tok. “This upgrade reflects our promise to continuously raise the bar in delivering best-in-class service to Mercedes-Benz customers in Malaysia.”

Located at Lot 5, Jalan Perusahaan 1, Kawasan Perindustrian PKNS, 68100 Batu Caves, Selangor, the service centre is open:

  • Monday to Friday: 8:00 AM – 5:00 PM

  • Saturday: 8:00 AM – 12:00 PM

  • Closed on Sundays

For more details or to schedule service, visit cyclecarriage.com.my or connect with Cycle & Carriage’s WhatsApp chatbot at +6012-620 2042Cycle & Carriage_Mercedes-Benz_Batu Caves

PROTON today unveiled its new Xchange Programme, a sustainability-focused initiative aimed at reducing the number of unroadworthy vehicles on Malaysian roads. The programme incentivises owners to dispose of old vehicles and upgrade to newer, safer, and more environmentally friendly Proton models, including the best-selling Proton e.MAS 7.

Launched at the PROTON Centre of Excellence in Subang Jaya, the event was officiated by Yang Berhormat Anthony Loke Siew Fook, Minister of Transport, and attended by Tan Sri Syed Faisal Albar, Chairman of PROTON, and Dr. Li Chunrong, CEO of PROTON. Also present were key representatives from Car Medic Sdn Bhd, the programme’s authorised automotive treatment facility (AATF), alongside government agencies such as JPJ, MIROS, and MARii.

PROTON has allocated RM4.8 million to support this pilot programme, which runs until 31 December 2025. Under the initiative, RM2,000 of overtrade support will be offered for any new Proton vehicle purchase, including the all-electric e.MAS 7. The programme is open to all car brands, not just Proton vehicles. Old Cars

To be eligible, the trade-in vehicle must be:

  • 15 years or older

  • In poor condition or deemed uneconomical to repair for safe use

  • Types of eligible vehicles: sedan, MPV, van, 4×4, lorry, bus

Owners must provide:

  • A valid Vehicle Ownership Certificate (VOC) for the new Proton vehicle

  • JPJK1KD form confirming deregistration with JPJ

  • Certificate of Destruction (COD) from Car Medic

Car Medic, a DOE-certified and JPJ-appointed AATF, will provide end-to-end support including e-Deregistration services, restriction checks, towing, vehicle dismantling, and COD issuance. The e-Dereg service is available door-to-door in selected areas for MyKad holders, and is also extendable to fleet owners with 5 or more vehicles.

Commenting on the launch, YB Anthony Loke stated, “The Ministry of Transport supports the XChange Programme initiative and encourages more OEMs to follow PROTON’s example and look beyond chasing sales and profits.Malaysia’s first automotive company has once again become an agent of change for the automotive industry and is leading by example. I would like to say thank you and congratulate PROTON for taking the lead and initiating this Xchange Programme.”

PROTON CEO Dr. Li Chunrong added,  “The PROTON Xchange Programme represents a significant step towards a safer and greener automotive future for Malaysia, demonstrating PROTON’s commitment to both its customers and the nation. We also hope that this initiative can help to incentivise the replacement of older vehicles to new cars, which are equipped with advanced safety features that can minimise safety hazards on the road.” Proton_e.MAS7

As the only Malaysian brand to currently offer ICE, mild-hybrid, and fully electric vehicles, PROTON is well-positioned to lead the way in sustainable mobility. With more models, including a second EV, on the horizon, the company aims to support the nation’s goal of achieving carbon neutrality by 2050.

More information on the PROTON Xchange Programme will be made available via official Proton channels and participating dealerships nationwide.

-->