Tan Chong Continues With Upgrade Of Nissan Showrooms To New Retail Concept
Edaran Tan Chong Motor Sdn Bhd (ETCM) has unveiled another Nissan showroom featuring the NRC-NEXT retail concept.
Operated by dealer partner Evo Mobility Sdn Bhd, this showroom is located in Cyberjaya, Selangor. This showroom concept follows in the footsteps of 3 other upgraded showrooms, including the Nissan 3S Flagship Store in Petaling Jaya.
This upgrade exercise is to enhance customer experience and satisfaction with the Nissan brand. The NRC was conceived to revolutionise Nissan dealerships and elevate service standards for Nissan customers globally. It focuses on embodying Nissan’s brand values throughout the customer journey at the dealership, whether it’s test-driving the latest models or scheduling regular service appointments. Each aspect of a NRC- or NRC-NEXT-compliant retail facility is reimagined and refined to deliver excitement and satisfaction to customers.
Mr. Khoo Cheng Pah, Chief Executive Officer of ETCM, expressed his enthusiasm for the company’s latest endeavour, stating, “At ETCM, our customers are at the heart of everything we do. Our nationwide showroom upgrades reflect our unwavering commitment to providing customers with the best possible experience, from browsing our product offerings to purchasing vehicles. It’s our aspiration to deliver superior customer-centric services and an unparalleled automotive retail experience, showcasing Nissan’s innovations through a wide range of exciting Nissan vehicles.”
Nissan dealer partner, Evo, has over 2 decades of experience in fuel distribution across the southern region, and is now expanding into the automotive retail space.
Located in Autoville Cyberjaya (No 2A, Jalan Autoville 2), the only designated hub for automotive sales and car repair services in the area, this new RM1.5 million Nissan 3S Centre commenced operations in early January 2024, catering to customers within Cyberjaya, Sepang, and Putrajaya.
Spanning a total built-up area of 7,300 square feet, the new outlet can display up to 5 Nissan models and offers a fleet of test drive vehicles for customers to experience. It also features a dedicated new vehicle delivery area and a comfortable customer lounge. With 2 service bays capable of handling up to 200 service requests per month, the centre ensures efficient and timely maintenance and repairs. 
The Evo Mobility Nissan 3S Centre showroom is open Monday – Sunday from 9 AM – 7 PM (but closed on public holidays). Meanwhile its service centre is open Monday – Friday from 8 AM – 5 PM; Saturday from 8 AM – 1 PM, and closed on Sunday and public holidays.
To contact them, call 03-7614 2215 / 019-2917 100 (showroom), or 03- 7614 2215 (service centre), or email evo.autotech@platform.com.my.
ETCM will continue to upgrade its existing showroom network nationwide to handle evolving customer expectations and elevate satisfaction levels across all touchpoints with the Nissan brand.
