PROTON Offers Assistance To Customers Affected By Flood

PROTON Offers Assistance To Customers Affected By Flood

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The extreme weather recently has affected many parts of the country, damaging cars in the process. As such, PROTON is offering assistance to all its customers whose vehicles have been affected or damaged by the floods anywhere in Malaysia.

“The floods have affected thousands and especially hit hard in Selangor and Shah Alam where PROTON is headquartered. Many of our customers have seen their homes and businesses damaged by flood waters and this extends to their cars as well. Therefore, PROTON would like to offer a helping hand to get them back on the road and show our customers they are our main priority,” said Roslan Abdullah, Chief Executive Officer, Proton Edar.

PROTON_Service Centre_AftersalesProton is giving a 20% discount on selected parts as well as 20% discount on labour charges for all customers affected by the flood. You will need to lodge a police report of the incident. Additionally, PROTON will bear towing charges of up to RM200 as well as cleaning charges for the exterior and engine bay up to RM100.

“Exceptional circumstances require an exceptional response. PROTON will be working hard to ensure we can repair cars as quickly as possible and advise all affected customers to visit our authorised service centres to enjoy these benefits. Furthermore, our genuine parts are offered with a warranty so they can be assured of the quality of the repairs.

“As to how the floods affected PROTON, we have been lucky as our production lines were spared from any flooding. However, more than 1,000 staff have been affected so the company is mobilising Kelab PROTON, an in-house social and wellbeing organisation for all staff, to create care packages and offer clean up assistance to them and their families,” added Roslan Abdullah.

Please call PROTON’s customer care line at 1-800-88-8398 to enquire.


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