Seng Cars World Sdn Bhd has launched its ‘Video Call Buy Car’ (VCBC) as a new approach to purchasing a used car. With this new service, the one-stop car ownership solution centre offers its customers the ability to view and purchase their desired used car via smartphone, from the comfort and safety of their home.
Using this alternative helps cut down on exposure risk for the car buyer in the current situation as the VCBC application facilitates the car buying process yet reduces the need for physical contact. All you have to do is to first make an appointment with a Seng Cars World’s Sales Advisor to view the car(s) via video conference call. After the viewing and once the sale is confirmed, the Sales Advisor will assist to process the booking. Upon loan approval / payment, the car will then be delivered to your doorstep.
Additionally, the Seng Cars Inspection Graded System provides you with easy access to the actual car condition. On top of that, Seng Cars World is offering all customers a 48-hour money back guarantee*, to give you better peace of mind. Customers who buy from Seng Cars World will also enjoy one-year warranty* underwritten by AmGeneral Insurance Berhad.
“We are pleased to introduce ‘VCBC’ as a new approach in car buying, prioritising the safety and well-being of our customers. The process is simple, making it incredibly convenient for our customers to buy a car,” said Tracy Nyan, Chief Executive Officer of Seng Cars World.
The launch of this service also coincided with the official rebranding of the Seng Cars Group which consists of Seng Cars World, Seng Cars Service Centre, Seng Cars Spa & Tint and Seng Cars Warranty. The rebranding is a significant milestone in the company’s pursuit to be ‘The Car Specialist’.
“Dispelling the negative perception some have of the used car industry is the biggest challenge we face as legitimate dealers. A few bad apples should not mar the image of the industry. When it comes to our valued customers, we are very honest and transparent with them. Over the past 17 years, we work very hard to change people’s mindset, building our strong customer base. We understand our customers and with the services available, our goal is to address all of their concerns with regards to buying used cars,” Tracy added.
To learn more about ‘VCBC’, Seng Cars World and Seng Cars Group, visit https://www.sengcarsworld.com/scw/#/main
*Terms and Conditions apply.