Edaran Tan Chong Motor Sdn Bhd (ETCM) has announced another new Nissan 3S centre based on the Nissan Retail Concept (NRC) in Kota Bharu, Kelantan. The new Nissan 3S is operated by its newly appointed dealer,
Edaran Nuri Sdn Bhd.
The new Nissan Retail Concept (NRC) 3S centre promises an improved customer experience of the Nissan brand. This retail concept boasts a new exterior with the iconic red Nissan tablet signage. Inside, the customers are greeted with warmth and comfort in the ‘Nissan Drive’ sales and consultation areas. The delivery bay has also been enhanced to exclusively deliver a special moment for customers and their new vehicle.
“Customer satisfaction is our main priority, and it is important that we work closely with our dealer to serve our customers better. The Nissan Retail Concept is our commitment in providing customers with high quality services and aftersales offerings from the minute they arrive,” said Mr Christopher Tan, Sales and Marketing Director of ETCM.
The Edaran Nuri Nissan 3S centre is located at Lot 6621, KM10, Jalan Pasir Puteh Pasir Tumboh, Kota Bharu, Kelantan. It has a total built-up area of 12,260 sq ft and can display up to 5 Nissan vehicles. Its 3 service bays for aftersales service can accommodate up to 15 vehicles per day. Additional facilities such as a café-styled customer lounge, free WiFi connectivity, and children’s area are provided for the convenience of customers and their families.
Operation hours for Edaran Nuri Sdn Bhd Nissan 3S centre are:
- Saturday – Thursday (including public holidays): 8:30 am – 5:30 pm
- Friday: 8:30 am – 12:30 pm, and 2:30 pm – 5:30 pm
In line with government standard operating procedures to curb COVID-19, all Nissan showrooms and service centres practise temperature checking and social distancing for all staff and customers. Nissan staff are required to wear face masks, while customers are also given access to face masks, gloves and hand sanitisers at the showroom.
Frequent disinfecting is carried out at the showrooms and service centres throughout the day, covering every touch point including display and test drive vehicles, as well as all customer vehicles before and after service. During this period, contactless payments are encouraged.
For more information, visit www.nissan.com.my or contact Nissan Customer Care Centre Hotline at 1800-88-3838.