Automotive brands under the Naza Group are resuming operations, pursuant to the Malaysia government’s announcement of a Conditional Movement Control Order (CMCO) with more freedom. The automotive companies under the Naza Group which have reopened include Naza Italia Sdn Bhd, NZ Wheels Sdn Bhd, Naza Kia Malaysia Sdn Bhd, Nasim Sdn Bhd, Naza Euro Motors Sdn Bhd and Naza Motor Trading Sdn Bhd, which deal with the Citroën, DS, Kia, Mercedes-Benz, Peugeot brands.
Resuming its aftersales services, customers of Nasim Sdn Bhd (Peugeot) and Naza Euro Motors Sdn Bhd (Citroën Malaysia and DS Malaysia) are required to call in to book an appointment prior to their visit. All warranties for these three brands will still be honoured if service appointments or due dates fall within the MCO period. The Customer Service team is reachable at their toll-free number 1800-88-6262, via email firstname.lastname@example.org or via Facebook messenger @peugeotmalaysia.
Meanwhile, Naza Kia Malaysia (Kia Malaysia) is restarting full operations at its authorised outlets in stages and has initiated the ‘Kia Promise’ programme, which ends in June 2020, as an added aftersales assurance to customers affected by the MCO. All existing warranties will remain valid even if preventive maintenance service could not be performed during the MCO. The programme also covers vehicle warranties that end during the MCO as well as those unable to get warranty repairs performed on their vehicle during this period.
Kia customers are also given an additional grace period of two months or 2,000 km (in moderation) beyond the standard six months or 10,000 km service interval to service their vehicle following the end of MCO.
NZ Wheels Sdn Bhd which is a Mercedes-Benz dealer, is operating strictly on bookings only, at its Klang Autohaus, KL North-East Service Centre and Johor Bahru Autohaus outlets. Customers who wish to visit the service centers are required to contact the respective service branches to make a booking. Contact information of each service branch is available on the NZ Wheels social media pages https://www.facebook.com/nzwheels/ or https://www.instagram.com/nz_wheels/.
The Naza Group places very high priority on the health and safety of its customers and employees especially during this critical period. Strict safety measures and operating procedures enforced by the local authorities will be adhered to at the premises of each brand. This includes the necessary hygiene and social distancing practices to ensure customers’ peace of mind.
Further, the largest automotive showroom in Malaysia carrying a variety of brands, Naza Automall PJ, has resumed business. Managed by Naza Motor Trading, Naza Automall PJ is open from 9 am to 6 pm. Customers are invited to visit the showroom and check out the new promotions and enjoy extra savings.
For more information on the operating times and services of each brand, please visit their respective social media pages.
- NZ Wheels Sdn Bhd: https://www.facebook.com/nzwheels/ or https://www.instagram.com/nz_wheels/
- Naza Kia Malaysia Sdn Bhd: https://www.facebook.com/kiamalaysia/ or https://www.instagram.com/kia_malaysia/
- Nasim Sdn Bhd: https://www.facebook.com/peugeotmalaysia or https://www.instagram.com/peugeotmalaysia/
- Naza Euro Motors Sdn Bhd (Citroën): https://www.facebook.com/CitroenMalaysia/ or https://www.instagram.com/citroenmalaysia/
- Naza Euro Motors Sdn Bhd (DS): https://www.facebook.com/dsautomobilesmy/ or https://www.instagram.com/dsmalaysia/
- Naza Automall: https://www.facebook.com/nazaautomall.my/ or https://www.instagram.com/nazaautomall/