Ten Nissan Service Centres Now Open For Service
The 10 Nissan service centres operated by Tan Chong Ekspres Auto Servis Sdn Bhd (TCEAS) have received approval from the Ministry of International Trade and Industry (MITI) and relevant local authorities to resume operations during Phase 4 of the Movement Control Order (MCO).
With MCO still in effect until 12 May 2020, these TCEAS Nissan service centres will only accept scheduled appointments only. The service centres will practice a ‘Drop off and Pick-up’ system. Customers will drop off their Nissan vehicle at the confirmed service centre and appointment slot. Bear in mind that you are not allowed to wait at the service centre.
Service appointments can be scheduled via the DriveOn mobile app, TCEAS website, Nissan Customer Care Centre hotline at 1800-88-3838 or directly with the operating service centre. You are strongly advised to select the nearest service centre to you in order to abide by the MCO’s travel restrictions.
The service centres which will be operating are:
As a health and safety precaution, TCEAS will practice temperature checking and social distancing for all service centre staff and customers. TCEAS staff will be wearing face mask and gloves, while face masks and hand sanitisers will also be freely available to customers. Frequent disinfecting will be carried out at the service centres and all vehicles will undergo disinfecting before and after service. Contactless payments are encouraged.
The health and safety of Nissan customers and TCEAS employees are of utmost priority.
In time to come, TCEAS service centres in other locations will resume operation in stages. For more updates, please visit www.tceas.com or contact Nissan Customer Care Centre hotline at 1800-88-3838.
