Cycle & Carriage Bintang Berhad (C&C) mobile servicing unit, Mercedes-Benz Star Mobile, brings to you best-in-class service convenience during the Movement Control Order period. Mercedes-Benz passenger car owners in the Klang Valley can call for Star Mobile services to come to your doorstep for hassle-free servicing. The Star Mobile services include scheduled maintenance service, wiper blade replacement, oil filter, air filter, combi filter and dust filter replacement, key battery replacement and car battery replacement.
The Star Mobile is staffed with two qualified Mercedes-Benz technicians. The Vito van used is fully equipped with the Xentry Diagnosis system, special tools and technician hand tools to perform the stipulated maintenance jobs.
“We introduced this first-of-its-kind service to the Malaysian market in 2018 on a trial basis. Now, with the Movement Control Order and social distancing, the Mercedes-Benz Star Mobile service provides customers peace-of-mind as they are able to remain within the safety and comfort of their homes, as our technicians care for their vehicle on-site while still observing all the safety and health precautions,” explained C&C CEO, Wilfrid Foo.
To comply with current health and safety requirements, all contact points in the vehicle will be sanitised after every service. C&C also conducts temperature checks on its technicians daily. Along with added convenience and quality, customers are assured greater transparency with cost estimates provided ahead of services including itemised costs for required parts and labour. This allows the customer to make a more informed decision about the maintenance of their Mercedes-Benz vehicle.
“Cycle & Carriage is dedicated to providing Exceptional Journeys to customers. We are continually learning and understanding each customer’s needs and preferences. We aim to be a trusted dealer partner by translating our insights into innovative services and experiences that enhance the overall customer journey. The Mercedes-Benz Star Mobile is a shining example of a premium service that delivers greater convenience and peace of mind when it comes to caring for our customers’ cherished Mercedes-Benz vehicles,” said Wilfrid.
Customers within the Klang Valley can schedule an appointment with the Cycle & Carriage Call Centre (+603 – 7866 1100) to enjoy the Mercedes-Benz Star Mobile services.
During the MCO period, the Mercedes-Benz Star Mobile operates daily (except Sundays and public holidays), Mondays to Fridays, 9.00 am – 3.00 pm; and Saturdays 9.00 am – 12.00pm.