Volkswagen Passenger Cars Malaysia (VPCM) and Kota Bumi Sdn Bhd have launched the Volkswagen Kota Bumi 3S centre in Kota Kinabalu, Sabah. Volkswagen Kota Bumi is the only authorised Volkswagen dealership in Sabah and is located in the KK suburb of Inanam, one of the automotive hubs in the area. This 3S centre caters to customers in Inanam, Menggatal, Lintas, Kolombong, Kota Kinabalu, Tuaran and Sepanggar. The opening of Volkswagen Kota Bumi brings the total of Volkswagen 3S centres to 18 nationwide.
Volkswagen Kota Bumi is a one-stop centre for Volkswagen owners in Sabah, providing sales and aftersales services, including diagnosis, repairs and maintenance services. Covering three floors, the showroom has display space for two cars, while the aftersales area has four service bays manned by three experienced aftersales staff, and is capable of servicing up to 16 cars a day.
Other services offered here include insurance and vehicle trade-ins, road tax renewal, engine overhaul and 24-hour breakdown assistance. As an added value service, the 3S centre also provides pick-up and delivery services to customers (upon request), as well as free car wash.
Mr Carlwin Yee, Dealer Principal of Kota Bumi Sdn Bhd said that the company is committed to ensuring a positive ownership experience for Volkswagen customers in Sabah. “We started as a 2S service centre but we saw a rise in the demand for Volkswagen cars, and we took the opportunity to further expand and build the Volkswagen brand here in the region. We also relocated to a new and strategic area to cater to this demand, and to better serve our existing customers.”
Mr Erik Winter, Managing Director of VPCM added, “Ensuring the joy of ownership in owning a Volkswagen is our priority, and key to this is our customer satisfaction. We believe that this can only be achieved with the strong support of our dealer partners, and I would like to congratulate Kota Bumi for their commitment and dedication in building the Volkswagen brand in Sabah.”
Volkswagen Kota Bumi 3S Centre operates from Monday to Saturday from 8:30am to 5:30pm. It is closed on Sundays.
For more information, please visit www.volkswagen.com.my