Honda Malaysia Sdn Bhd has opened its latest Honda 3S Centre in Cheras to cater to its expanding customer base especially in the vicinity of Cheras, Kajang and Seri Kembangan. Operated by MJN Motors Sdn Bhd, the 3S centre is located at Lot 58274, Jalan Sayang 1, Taman Rasa Sayang, 43200, Cheras, Selangor.
MJN Motors’ investment of RM6 million into the 11,000-square foot building that offers the latest facilities and equipment, is in line with Honda’s objective to improve its customer satisfaction ratings. This new Honda 3S centre has 12 work bays (7 service bays, 3 general repair bays and 2 tyre service bays) that can accommodate up to 30 cars per day.
Amenities for customers include a customer lounge, an executive lounge, a kids’ corner, a café counter and a surau. Additional services such as road tax renewal, insurance and courtesy car are also available.
“As we continue to emphasise customer satisfaction, the role that our dealers play is very important. Honda Malaysia is confident that all the efforts can be accomplished with the strong support of dealers such as MJN Motors. The opening of MJN Motors Honda 3S Centre will provide greater convenience to our increasing customer base, towards attaining better customer satisfaction,” commented Honda Malaysia Managing Director and Chief Executive Officer, Mr. Toichi Ishiyama.
In the first six months of 2018, Honda Malaysia has sold 51,354 vehicles and expects to be on track to achieve its annual target of 109,000 units. It currently maintains its lead position in the Non-National segment and second spot in the Overall Total Industry Volume (TIV) for the first half of 2018. Naturally, the Central region is the biggest sales contributor at 47% of total sales (24,400 units), with Selangor contributing 67% of that number.
With the increase in sales, Honda Malaysia also saw the increase in the total after-sales service intakes, with nearly 612,000 units in the first half of 2018, or an increase of 11% over the same period last year. The Central region recorded more than 296,300 after-sales service intakes, accounting for 48% of the total service intakes, a 10% increase against the first half of 2017.
To-date, Honda Malaysia has 96 dealerships and 20 Body and Paint Centres nationwide.
To make an appointment or to find out more about the services and facilities, customers can contact MJN Motors Sdn Bhd (Honda 3S Centre) at 03-9081 6088 (Sales and Service) or visit them at the address listed above.