Hino Motors Sales (Malaysia) Sdn Bhd (HMSM), a subsidiary of Toyota Japan had just delivered 10 new Hino trucks to Integrated Logistics Solutions (ILS Sdn Bhd), one of Malaysia’s pioneer logistics service providers, to bolster their fleet. The new deliveries consisted of 4 units of Hino 300 series LCV (Light Commercial Vehicle) and 6 Hino 500 series MCV (Medium-Heavy Duty Commercial Vehicle).
The trucks were presented by Hino’s Managing Director, Mr. Ken Iwamoto to the Chairman of ILS Sdn Bhd, Dato’ Wan Ariff bin Wan Hamzah. ILS has been in the logistics industry since 1973 and provides services such as warehousing, forwarding, haulage and cold chain, requiring mainly medium to heavy duty trucks. ILS had chosen Hino for its durability, reliability and safety.
Hino is the first brand to comply with the new UNECE (United Nations Economic Commission for Europe) regulations on safety, installing required safety features in its trucks and buses according to government regulations, with the aim of reducing road accidents.
“We, at Hino, always believe that the development of our customer’s business will lead to the people’s growth and well-being living in Malaysia. For that, we as Team Hino, have been working on to contribute the expansion of our customer business by providing “Best fit products” which value for money with high QDR, “High after-sales support” and various “Customer Oriented Activities” in order to leverage “Two Value” which “Maximise vehicle Up-Time” and “Minimise vehicle Life-Time Cost” as our fundamentals,” said Mr Iwamoto.
“We at Hino will always continuously improvise our products and services to deliver the best of what our customers need. In conjunction with our 40th Anniversary this year, we are looking forward to increase better customer service and total support because in the end, it’s our customer that we care about,” he added.
In conjunction with its 40th anniversary in Malaysia, Hino has launched its upgraded training facilities, Hino Total Support Customer Centre (HTSCC), in Sendayan, the 1st Hino-operated customer center outside Japan and the 1st training circuit for commercial vehicles.