[Art806]

After your warranty/service period expires, send your car to Auto Reign (Tel: 77852800), as some one mentions earlier.

Small shop, but very friendly staff and Clement (the boss) is very pleasant to deal with!

He keeps you informed about the problem with your car and advise you on what's logical to do next.

Charges way cheaper than VW or Euromobil.

BTW, he gets his parts directly from Euromobil, so, its all 100% genuine.

Both my audi A4 and new Beetle are maintained by him and his 3 staff. I only have praises for these guys.

They are located at Petaling Utama, off Old Klang Road.

Give them a try.

Do they have the machine to check models like tiguan or passat cc?

[Tourist]

Polo GTI
======
My friend car complain has some squeaking sound at the door. Rather tha checking, the SC at Wearner meantioned is the way the Polo GTI is design that the when you take corner is normally. What crap...!!!!!!!! and lie...is that making them a engineering expert. I have access to ELSA VW and no service bulleting mentioned anything about that


Golf Plus
=======
Complain that brake had squeaking sound. Told my friend to told to SC to check the brake caliper. You know what they did, they plug in the VAS 5052 diagnostic machine and say that there is no fault. Therefore no problem with the brakes.Hello...!!!! This meachnical problem. I dare to say that you can take out a screw from the brake caliper and the VAS 5052 diagnostic machine will still say the brake is okay.

I had the chance to talk the SC over the phone. The first question he asked what car am I driving ? I told him I had 2 VW for the last 5 and 10 years already. Then he dare to say this statement "ALL VW 2007 Modes brake caliper has squeaking sound..!!!!!" Great story... It will be great to have it in written if they dare to make such statement.

Write to VW Germany and repeat what you said and would be interesting to see what happens.

FYI and out of topic. I have a similar squeaking noise from a air conditioner I bought and yap, the dealer/technician also said "they are all lke that". So I wrote to the air conditioner manufacturer direct and repeat exactly what I was told and said I didn't know quality is supposed to be so low. You know what? Soon the air conditioner manufacturer from HQ actually called up and soon after, that very same dealer came all angry and red faced to my house. I sure love the look on his face

[firdausasri]

Polo GTI
======
My friend car complain has some squeaking sound at the door. Rather tha checking, the SC at Wearner meantioned is the way the Polo GTI is design that the when you take corner is normally. What crap...!!!!!!!! and lie...is that making them a engineering expert. I have access to ELSA VW and no service bulleting mentioned anything about that

I had the same problem too every at the very beginning, might be a good idea to sound proof the doors with Sica, Burr Brown or Dynamat to mask the problem..and the Wearnes SC told me the same thing too "it's like dat one" hahaha

[jktlee]

Hi Firdausasri,

Yeah..it goes to say that technican have no idea what is wrong and don't even bother to check the car for us at all. Well if you are keen anyone here, you can contact me and I provide the ELSA workshop software for you guys to install onto your laptop and you can see how to remove the panel quite easliy.

Of course, the other option to some car audio installer to look at it.

To reply the others, you can checkout this website www.ross-tech.com as I have using their VAG-COM cable to diagnose the VW cars. Also buying this cable you can perform your own reset of service interval where VW SC charge about I believe $150 for the it. I have no issue for them charging that amount as they need to recoupe the cost of the VAS 5052 which is in the region of Euro$3000-4000 if they have perform their services.It supports all models of VW and Audi till today.

I am not trying to undermine them but it goes to say that statement like "IS LIKE THAT" or "IS NORMAL ALL VW IS LIKE THAT". Really upset me sometimes. That is why I stop going to these centre anymore..!!!!!

Hi Tourist,
===============================================================================
. You know what? Soon the air conditioner manufacturer from HQ actually called up and soon after, that very same dealer came all angry and red faced to my house. I sure love the look on his face
==============================================================================

That is the problem people making mistake but have no guts to admit that they are wrong.

Writing to VW germany is useless. Why.... Malaysia VW sales contribute less than 1% of the total sales they won't bother. Also English letter will have a tough time for them reading it. The local VW management don't even have the ability to bring models that I been waiting since ages like Golf GTI manual saying that low quantity they can achieve it. I can easily have at least 10 buyers for Golf GTI manual. But is okay for VW Malaysia to bring

3-4 units of Jeta 1.4 TSI 140bhp ( I believe for test market and not in production)
1-2 units of VW Touran
1 unit of VW Golf GTI MK5 (3 door) for trade show

The fact they can sell 900 units of VW in 2009 has nothing to do with the great marketing they have. The main reason is because Golf GTI and VW Bettle is a car that sells but itself already. People like me buying VW is because of the car and not the fantastic VW marketing program or VW service centre.

Regards

jktlee

[firdausasri]

Jktlee,

Kinda interested in the ELSA software, you can mail me directly at firdausasri@gmail.com. Thanks

Actually there's a way to manually reset the service interval but we still need VAS5052 or VW-compatible software to reset error codes (if any). Like you, I too would love to go for Golf GTI manual 3-door if available. The nearest to it is Scirocco but after been given plenty of mary-go-round by FA Wagen about test drives, I'll be looking at others in the future.

[jktlee]

Hi there,

Not possible to email to you because the software is 2.7GB and needs to be installed and take about 15-30 mins depending on the laptop speed. I was happy when VW malaysia entered the market but at the same time feel sad that product lineup. Across the island singapore the following

Jetta 2.0T 6 Speed DSG (My first choice being family ma. Power and boot space. Best of both worlds..!!!!)
Passat 1.8T 7speed DSG
Golf 1.4TSI 7 Speed DSG

It is always funny to me that they can bring unit Golf MK6 and Passat CC from Singapore. But they can't bring in these above models. Of course, probably the VW Malaysia management knows what model or variant to bring into Malaysia while VW car lover like us only know nothing about the car that we want to buy.


Regards

jktlee

Jktlee,

Kinda interested in the ELSA software, you can mail me directly at firdausasri@gmail.com. Thanks

Actually there's a way to manually reset the service interval but we still need VAS5052 or VW-compatible software to reset error codes (if any). Like you, I too would love to go for Golf GTI manual 3-door if available. The nearest to it is Scirocco but after been given plenty of mary-go-round by FA Wagen about test drives, I'll be looking at others in the future.

[droll]

jktlee - i hear you about the pain on models. did you read chips yap's article in this month's autocar about manual vs automatic transmissions for cars and why some distributors don't bring it in?

it's odd that singapore can have more options for cars than m'sia especially since their market is much smaller. but i think singaporeans pay a premium for cars (translate it from sgd to myr and you see why).

anyway, i feel the pain and dream of the day when our car market offers the motoring enthusiast REAL CHOICE!

[jktlee]

jktlee - i hear you about the pain on models. did you read chips yap's article in this month's autocar about manual vs automatic transmissions for cars and why some distributors don't bring it in?

it's odd that singapore can have more options for cars than m'sia especially since their market is much smaller. but i think singaporeans pay a premium for cars (translate it from sgd to myr and you see why).

anyway, i feel the pain and dream of the day when our car market offers the motoring enthusiast REAL CHOICE!

Hi there,

That is why at Singapore R8 is quite a common sight since is only in the region of SGD$450K while here is close to 1 million. Have friend who drives Audi S3 sportback 2009 which I can only dream about it.

I will try to pickup later at the newstand. The main reason VW management claim is low quantity then again they car bring like Polo GTI manual. Jetta 1.4TSI and Touran. The next excuse they say they will have to keep inventory of the gearbox. I do ask I am willing to buy manual gearbox and put at your workshop also. Let me know, if a Golf GTI DSG gearbox is faulty and needs to be replace, do you think VW malaysia have ex-stock of the DSG gearbox which cost them more than $20,000 still in the store room. I am 99.99% confident that all the VW service centre in Malaysia do not have a complete DSG gearbox in the spare part inventory.

Next question is training. Can someone tell me fixing a manual gearbox is more difficult that fixing an auto gearbox? Answer to that "NO".

The reason possible reason I can think off for me, the car industry player thinks people who can drive manual can drive an auto car. But not they other way around. Why don't make the whole world should be only auto gearbox.

I know also for the fact that that the VW management gets a VW car as their company car. But then I also can say none of them would buy a VW car for their own use if given a choice. Then VW management to decide on what is the right VW model to bring into Malaysia market. I find is quite irony.....the situation.


Regards

jktlee

[pat1988]

jktlee - i hear you about the pain on models. did you read chips yap's article in this month's autocar about manual vs automatic transmissions for cars and why some distributors don't bring it in?

it's odd that singapore can have more options for cars than m'sia especially since their market is much smaller. but i think singaporeans pay a premium for cars (translate it from sgd to myr and you see why).

anyway, i feel the pain and dream of the day when our car market offers the motoring enthusiast REAL CHOICE!

Singaporeans don't pay any REAL premium as they earn SG$1 for every RM1 you earn. So, in terms of purchasing power, they are much better off as the cars are cheaper. For example, a 320i costs about SG$135,000 in Singapore and about RM235,000 in Malaysia. Who is better off?

Part of the reason they have more choice is that all cars are CBU, so just order whatever the customers want. There's no AP king issue, funny JPJ rules etc. All rules apply to everyone. They are also richer in general, so you see a lot more up-market cars in Singapore. The average Malaysian is quite poor, so there is no comparison.

I do not forsee the Malaysian car market improving (for us car enthusiasts) within 20 years, so we all have to bear with it or leave. Sad, but I can't see it any other way.

[HC2iVTEC]

Singaporeans don't pay any REAL premium as they earn SG$1 for every RM1 you earn. So, in terms of purchasing power, they are much better off as the cars are cheaper. For example, a 320i costs about SG$135,000 in Singapore and about RM235,000 in Malaysia. Who is better off?

Part of the reason they have more choice is that all cars are CBU, so just order whatever the customers want. There's no AP king issue, funny JPJ rules etc. All rules apply to everyone. They are also richer in general, so you see a lot more up-market cars in Singapore. The average Malaysian is quite poor, so there is no comparison.

I do not forsee the Malaysian car market improving (for us car enthusiasts) within 20 years, so we all have to bear with it or leave. Sad, but I can't see it any other way.

Agreed.