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Volkswagen Issues Apology Over Dsg Issue


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#11
ksb

Posted 27 May 2012 - 10:09 PM

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QUOTE (kaminski @ May 27 2012, 08:00 AM) <{POST_SNAPBACK}>
For info, here is a screenshot from Volkswagen's website in China

Is this DSG especially 7-speed, really suffer so much ?
how many out of ten suffer it ?
The recent software update don't know really improve the problem or not.

#12
tiganasfx

Posted 28 May 2012 - 09:21 AM

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QUOTE (ksb @ May 27 2012, 10:09 PM) <{POST_SNAPBACK}>
Is this DSG especially 7-speed, really suffer so much ?
how many out of ten suffer it ?
The recent software update don't know really improve the problem or not.


Not in mine, no issues so far... touch wood smile_tongue.gif

Those who are afraid can get the new Camry, 4-speed auto GB, sure no issue.


#13
bkhong

Posted 28 May 2012 - 10:36 AM

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QUOTE (tiganasfx @ May 28 2012, 09:21 AM) <{POST_SNAPBACK}>
Not in mine, no issues so far... touch wood smile_tongue.gif

Those who are afraid can get the new Camry, 4-speed auto GB, sure no issue.


This issue is reported only in China? Perhaps due to their fuel quality?
How about other countries?

Despite this, I will still buy in confidence as long as VW live up to their promise.

#14
kenso

Posted 28 May 2012 - 11:00 AM

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QUOTE (bkhong @ May 28 2012, 10:36 AM) <{POST_SNAPBACK}>
This issue is reported only in China? Perhaps due to their fuel quality?
How about other countries?

Despite this, I will still buy in confidence as long as VW live up to their promise.


Ooo, so u getting a VW, bro?

#15
kaminski

Posted 28 May 2012 - 11:21 AM

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QUOTE (bkhong @ May 28 2012, 10:36 AM) <{POST_SNAPBACK}>
This issue is reported only in China? Perhaps due to their fuel quality?
How about other countries?

Despite this, I will still buy in confidence as long as VW live up to their promise.

Actually the issue has been reported in many countries, however, Chinese authorities have been pushing VW for a solution due to lots of complaints from VW owners, Volkswagen's quick fix to appease the authorities in China is to offer an extended warranty on the DSG. The question is, will they use the same tactic in Malaysia for example?
To be honest with you, I too have confidence in VW in sorting out the issue, but you can already see how important China is to them as a market compared to Malaysia....
The way to combat obnoxious ideas is with other ideas. The way to combat falsehoods is with truth.


Some bugger hijacked my Avatar!

#16
tiganasfx

Posted 28 May 2012 - 05:12 PM

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QUOTE (kaminski @ May 28 2012, 11:21 AM) <{POST_SNAPBACK}>
Actually the issue has been reported in many countries, however, Chinese authorities have been pushing VW for a solution due to lots of complaints from VW owners, Volkswagen's quick fix to appease the authorities in China is to offer an extended warranty on the DSG. The question is, will they use the same tactic in Malaysia for example?
To be honest with you, I too have confidence in VW in sorting out the issue, but you can already see how important China is to them as a market compared to Malaysia....


Of course , what's Malaysia population compare to China?

#17
kaminski

Posted 28 May 2012 - 05:33 PM

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QUOTE (tiganasfx @ May 28 2012, 05:12 PM) <{POST_SNAPBACK}>
Of course , what's Malaysia population compare to China?

Of course, you are correct, but a customer is a customer no matter where you are or from...I bet Gunner is still awaiting a reply huh.gif
The way to combat obnoxious ideas is with other ideas. The way to combat falsehoods is with truth.


Some bugger hijacked my Avatar!

#18
ksb

Posted 28 May 2012 - 07:04 PM

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hope there is a fix soon. My China friend is going to get his Passat 1.8 TSI at ~RMB240000.
Hope VW seriously take the issue to gain back customer's confidence. Otherwise it will scare away many potential customers, make topic by 4-speed Camry owner laugh sad.gif

#19
magura

Posted 28 May 2012 - 10:21 PM

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QUOTE (ksb @ May 28 2012, 07:04 PM) <{POST_SNAPBACK}>
hope there is a fix soon. My China friend is going to get his Passat 1.8 TSI at ~RMB240000.
Hope VW seriously take the issue to gain back customer's confidence. Otherwise it will scare away many potential customers, make topic by 4-speed Camry owner laugh sad.gif

Check out paul tan blog, vw issued sort of a recall... Dsg service campaign

#20
AE111GT

Posted 29 May 2012 - 11:48 AM

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I wonder if this one time fix is the last we will hear of DSG issue?.