Chery Auto Malaysia Issues Statement On Omoda 5 Incident

Chery Auto Malaysia has come out with an official statement regarding the incident encountered by an Omoda 5 owner. In this recent incident, the owner reported on social media, with corresponding images, the failure of the SUV’s rear axle.

The said vehicle is now at a Chery service centre for a more thorough inspection. On our side, we will be publishing the update from Chery Auto Malaysia and refraining from making any speculation. Hopefully the inspection report can be completed soon and revealed to all parties.

Attached below is the official statement from the company:

OFFICIAL STATEMENT

Chery Auto Malaysia is committed to providing safe and reliable transportation solutions, and we are dedicated to ensuring that all our vehicles meet the highest safety standards.

We wish to provide an update on the recent matter regarding the axle of an OMODA 5 vehicle. Chery Auto Malaysia has contacted and is in communication with the customer. The vehicle has been brought to our service centre for a thorough inspection and investigation. As a proactive measure and in line with our safety protocols, Chery Auto Malaysia is currently reaching out to the affected customers.

For additional peace of mind, all customers who are concerned can book an appointment at their nearest service centre for a thorough inspection, all inspected vehicles will receive a full report.

In addition, and for added assurance to all Chery and OMODA customers who may have questions, the Chery Malaysia Customer Careline can be contacted at +603- 2771 7070.

Our sincere thanks to our customers and followers for your patience. We are committed to transparency and assure you of our unwavering dedication to quality and satisfaction.

Chery Auto Malaysia