Auto Bavaria Penang has introduced its first-ever dedicated BMW and MINI Service Fast Lane Centre in Malaysia for extra convenience to customers in the northern region. The new standalone Service Fast Lane Centre is located along Jalan Sungai Pinang in Penang, and complements the services provided by Auto Bavaria Penang at its main facility on Jalan Anson. AB Penang is the winner of the BMW Excellence Club in the Platinum Category in 2019, and is a member of the largest network of authorised dealer representatives for BMW, Motorrad and MINI in the north.
The new 30,000 sq ft centre is fully air-conditioned with a premium customer lounge, six service bays, and two RATC (Reception at the Car) bays. This dedicated maintenance service and repair facility for BMW and MINI vehicles focuses on getting customers’ vehicles back on the road in the shortest time possible. Thus, it specialises solely on quick service and repairs with emphasis on regular vehicle maintenance, wear and tear repairs, tyre replacement, cosmetic repairs, etc for better efficiency and time optimisation.
According to Sime Darby Auto Bavaria’s Managing Director, Mr Vi Thim Juan, the Service Fast Lane concept aims to help customers optimise their time while getting the necessary service and repairs for their cars. The cost of service or repair as well as the duration needed to complete the service will be discussed in advance when a customer calls to book for the Service Fast Lane.
“Our Service Fast Lane Centre is designed to fit customers’ routine with minimal interruption. Service appointment scheduling is also flexible, allowing customers to bring in their cars at a time most convenient to them. With Service Fast Lane, service and repairs are done in a fraction of the time while customers sip their coffee and relax at our lounge,” said Vi.
Auto Bavaria continues to deliver on its promise of price transparency for customers to make informed decisions about the maintenance of their vehicles. Customers are assured that they will be advised of cost estimates beforehand, including itemised costs for parts and labour.
In conjunction with the opening of the new centre, customers who send in their car for service at the BMW
and MINI Service Fast Lane Centre between 1 – 31 May 2021 will be offered a complimentary 72-point inspection.
The BMW and MINI Service Fast Lane Centre operates Mondays – Saturdays between 8 am and 5 pm (Mon – Fri) and 8 am to 12:30 pm (Sat), except public holidays.
For more information, or to book for a Service Fast Lane service or repair, customers can call 04-2932888.