muv Partners With Shell And Tan Chong Ekspres Auto Servis To Offer Free Aftersales Service
Malaysia’s largest marketplace for used vehicles, muv (Marketplace for Used Vehicles), has partnered with Shell and Tan Chong Ekspres Auto Servis (TCEAS) to provide its consumers with two free aftersales service packages. This service is available at 51 TCEAS service centres nationwide.
This partnership is one of muv’s moves to offer value-added services and quality assurance to its customers, as well as the convenience of the wide TCEAS network.
“As part of our initiative to continue innovating our existing processes to enhance value and efficiency for all our customers, we have gone into this partnership with Shell, who will be supplying their Shell HELIX HX8 5W-30 SN+ Synthetic Lubricant, as well as TCEAS service centres to provide two free after-sales service package. This is so our customers have an added avenue to conveniently maintain and service the vehicles they have purchased through our retail platform,” said Andy Teh, Chief Executive Officer of muv.
“We continually look to revolutionise the way used cars are sold. In the past it has always been ‘buy-and-sort-it-out-yourself’ when it comes to used cars. We want to give customers a better experience when it comes to buying a used car. Moreover, with the MCO/RMCO climate where there are various restrictions affecting how far one can move around – this partnership is perfect for consumers who can now tap on to the availability of trusted TCEAS service centres for them to pick based on their convenience,” he added.
muv had set up a very dynamic marketplace for used vehicles, having a focus on establishing the technology to optimise the user’s buying and selling experience. muv offers a 24/7 listing with hundreds of vehicles available for bidding on www.muv-x.com.
If you who would like to view and/or discuss your vehicle buying and selling options, you can drop by the muv hubs located in Klang Valley and Penang, or just view the cars online.
Michael Yao, Executive Vice President for TCEAS shared, “With this strong partnership, we are creating a business synergy with authentic integrity. Customers can be rest assured that their service needs are well taken care of with 6 months or 10,000 km service warranty”.
Each service package will provide muv customers with one Shell Synthetic Lubrication Service, which includes Shell HELIX HX8 5W-30 SN+ (4 litres) engine oil, oil filter, oil pan washer, windshield washer, labour and free multi-point car inspection.
Service appointments need to be made at least 3 days in advance through TCEAS’ Customer Careline (1800-88-3838). You can also contact directly any preferred TCEAS Service Centre.
As a limited time bonus and while stocks last, Shell will also be giving away a Bluetooth remote control racing car worth RM250 to each customer as an added token of appreciation.
For more information about Shell Helix HX8 X 5W-30, click here.