Volvo Car Malaysia has revised its warranty programme as part of its renewed commitment to its aftersales services. For all privately owned Volvo cars registered from 1 January 2021, Volvo Car Malaysia is covering them with a factory warranty for five years / unlimited mileage.
Previously, Volvo car owners were entitled to a three-year / 100,000 km factory warranty with a combined two-year / 20,000 km Extended Warranty Programme (EWP) provided by an external insurance partner. With the introduction of the lengthened factory warranty, Volvo customers will be able to enjoy a similar level of protection at no additional cost.
“This new offering is part of our dedication to quality, particularly in relation to our vehicles and customer relationship. At Volvo Car Malaysia, every decision we make is designed around the customer’s needs and more so to solidify their trust in Volvo. We want our customers to feel supported throughout the ownership of their vehicle and we believe that the new extended factory warranty is a step in the right direction as a premium car brand that is rooted in safety,” said Nalin Jain, Managing Director of Volvo Car Malaysia.
The revised warranty period will give Volvo customers peace of mind for five years from the date the car is delivered. All new Volvo car owners can expect their cars to receive a premium service experience from Volvo’s trained technicians.
Further, in December 2020, Volvo Cars Malaysia also announced that all customers purchased a Volvo Plug-in Hybrid Vehicle (PHEV) are entitled to an extended high voltage (HV) battery warranty period of up to eight years or 160,000 km (whichever comes first).
Through this, Volvo Car Malaysia will not only be extending its support of moving into a sustainable future but also ensures that customers remain confident in Volvo’s quality, long-life components.
“Our end goal of this initiative is to allow our valued customers to feel the utmost comfort when driving a Volvo car, free of worries. We allow them to fully experience the innovation and technology that goes into each one of our cars, and by doing so we are able to provide our customers with the freedom to move in a personal, sustainable and safe way,” concluded Nalin.
*The new extended factory warranty is provided for privately owned vehicles only, and not applicable to vehicles registered or used for commercial purposes.