A majority of Mitsubishi Motors authorised showrooms and service centres are now open and operating throughout Malaysia. However, Mitsubishi Motors Malaysia (MMM) advises customers to call in advance to check on the operating days and hours of the their preferred showroom or service centre. Mitsubishi vehicle owners are also advised to secure an appointment slot before heading over.
MMM and its authorised dealers are fully committed to actively provide customers with the best safety measures correlated to the COVID-19 pandemic. Health and safety procedures will be implemented to keep Mitsubishi outlets a safe place for all customers and staff.
In MMM’s showroom, the following hygiene practices will be applied:
- Temperature check for all before entry.
- Hand sanitisers will be available at the entrance of the showroom.
- All staff and customers are strongly advised to wear a face mask in the showroom premises.
- Social distancing will be observed.
- Frequent sanitising of showroom facilities.
- Frequent sanitizing of display and test drive vehicles.
For Mitsubishi owners who are headed to the service centres to service their vehicles, the following practices will also be observed:
- By appointment basis only, no walk-ins are allowed.
- Customers are encouraged to leave vehicles at the service centre and return for collection when the car is ready.
- Vehicle seat and steering are covered during service. The covers will then be disposed after the service, and before handing the vehicle back to its owner.
- Vehicles will be sanitised thoroughly before handing over to the customer.
“The health and safety of our customers and staff remains our utmost priority. While these measures are in place, our team is committed to ensure that there would be minimal disruptions to our business and service delivery to our customers. We will continue to monitor any developments closely and strengthen our precautionary and preventive measures to ensure a safe and pleasant experience for our customers.” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.
For more details, please visit http://www.mitsubishi-motors.com.my/