The ‘Renault Relax’ campaign is here to offer some additional savings to Renault customers during and after the Movement Control Order (MCO).
Currently, the ‘Renault Relax’ campaign is offering savings to customers on two important wear and tear parts i.e. tyres and batteries. The tyre deal is valid for Renault Captur and Fluence owners. Customers who place a ‘lock-in’ fee of RM100 between 15 April to 15 May 2020 will be able to secure the promotional price of RM345 per tyre, representing a 25% savings.
You can easily lock-in this tyre offer from the comfort of your home by booking and making payment online via the Renault E-Store (www.renault.com.my). Redemption for the deal can be made any time from 15 May to 31 August 2020. The lock-in fee will be deducted from the total invoice during redemption. This promotion applies only to Continental ContiEco Contact 5 205/55 R17 tyres. Stock are limited so it is available on a first come, first served basis.
In addition, during the campaign period from 15 May to 31 August 2020, all Renault customers will receive free tyre balancing for purchase of two or more tyres.
During this MCO period, the minimal use of a vehicle might cause premature wear of the vehicle battery. Hence, Renault owners are advised to periodically start their engines and leave their vehicles to idle and charge the battery, to reduce the chances of this happening.
For customers who may still need to change their vehicle batteries, TC Euro Cars (TCEC) is offering a 10% discount on Atlas BX batteries. This offer is valid until 30 June 2020.
During the MCO, the Rencare team will also continue to support customers who need emergency assistance. The team can be contacted at 1800-88-8663 (24 hours, 7 days).
Extension Of Warranty And Operating Hours
To offer more peace of mind and convenience for all Renault customers who have to defer their vehicle servicing due to the MCO, TCEC will be offering the following extensions:
- Additional time for service until 28 May 2020 for all Renault vehicles that were due for periodic servicing between 18 March to 28 April 2020. All service appointments will have a 30-day extension to catch-up on their service intervals.
- 30-day extension until 28 May 2020 for all warranties that expire during the MCO period.
- Extension of operating hours for all Renault service centres:
A full list of authorised Renault service centres can be found at https://www.renault.com.my/showroom-service-centres.
Concierge Service : Optional Door-To-Door Delivery Available Via Renault E-Store
To offer more convenience, Renault customers can request for door-to-door delivery within the Klang Valley (within a radius of 30 km of the service centre). This delivery service, previously available only to new and subscription customers, is now being offered free-of-charge for pick-up and return of serviced vehicles, during the MCO and post MCO period.
Customers can now also schedule their service appointments online by registering for a Renault E-Store account via www.renault.com.my.
Customers who wish to book a service appointment can do so via the Renault E-Store concierge service feature or call 1800-18-8663 (Mon – Sun, 8 am – 8 pm).