As part of its nationwide network expansion plan, Volvo Car Malaysia, has appointed Pekin Auto Sdn Bhd as its latest dealer representative in Johor Bahru. The new 3S Centre (for sales, service and spare parts) near Skudai in Johor Bahru, is in line with the brand’s expansive transformation plan to improve overall customer experience.
The new 3S Centre will feature Volvo Cars’ latest VRE (Volvo Retail Experience) – a standard that delivers a holistic brand experience for customers at Volvo Cars’ authorised locations.
“VRE goes beyond its Scandinavian-inspired aesthetics; it is the manifestation of our brand values and our desire to take care of our customers throughout their whole journey with Volvo Cars,” said Nalin Jain, Managing Director of Volvo Cars.
Volvo Car Malaysia is aggressively implementing the next phase of its transformation plan with focus on premium customer experience and dealer network enhancement. Its internal polls are already showing positive results contributed by improvements made in these two key areas.
Mr Jain adds: “I am happy that our brand has been well-received in the market. We are committed in allowing our customers greater choice by appointing qualified and professional companies like Pekin Auto to represent the brand in key areas.”
With Pekin Auto, the Volvo Car Malaysia dealer network totals 13, with more locations expected in the coming months. The company’s growth in representation has helped the brand achieve increased sales i.e. more than 60% growth in the first half of 2019.
More details of Pekin Auto’s new Volvo Cars dealership will be announced closer to the official launch. For more information about Pekin Auto, please contact Mr Christopher Tan at firstname.lastname@example.org.