Petronas has revealed the ROVR, the first mobile refuelling service offered by the brand in Malaysia. The ROVR has been in service, serving B2B (commercial customers) since its pilot in October 2018, delivering over 1 million litres of fuel. With the introduction of more ROVR trucks, Petronas will be able to expand to more commercial customers nationwide; this service will soon extend to the B2C segment of users.
The ROVR’s innovative concept is to allow for a seamless and safe refuelling experience for both commercial and everyday drivers, beyond conventional petrol stations. End-consumers will soon be able to experience this innovative solution as ROVR will be delivering the latest Petronas Primax95 with Pro-Drive at high-traffic hotspots, widening PDB’s coverage area beyond the extensive network of Petronas stations nationwide.
“At PDB (Petronas Dagangan Bhd), we invest heavily in understanding the customer journey and we address the frictions in their daily lives by offering progressive solutions. ROVR provides a new refuelling experience, and we are excited to have our customers be the first in Malaysia to experience this. We have received positive feedback from our B2B customers and we are ready to cater to more. We want our customers to move like never before as we continue to deliver a seamless and frictionless customer experience,” said Dato’ Sri Syed Zainal Abidin, MD/CEO of PDB.
ROVR provides scheduled deliveries of Petronas Dynamic Diesel to B2B customers, enabling a hassle-free experience in the logistical management of a fleet. This also allows for the refuelling process to take place at the customers’ convenience on their premises.
“I am pleased with this new offering from PDB. It’s not easy for our large trucks to navigate on roads, and some stations set a limitation on large commercial vehicles. With ROVR, we just schedule for fuel deliveries, and ROVR trucks and Rangers will show up for our drivers to refuel without the need to leave the yard or take a detour. This definitely eases logistical planning, reduces costs and improves our time management,” said Mr. Sua Hee Yuan, Chief Financial Officer of Landbridge Haulage (M) Sdn Bhd.
ROVR fuel trucks are guaranteed safe and certified for fuel delivery and dispensing, according to the stringent health, safety, security, and environmental (HSSE) requirements of national authorities and regulatory bodies. All ROVR trucks are equipped with sensors to monitor vital information and maintain operational safety throughout the duration of service at all times.
The ROVR fleet currently includes one 4,000-liter capacity, and three 11,000-liter capacity trucks for commercial customers. There is a 3,000-liter capacity ROVR truck currently in the pilot stage for end-consumers. PDB aims to expand the ROVR service nationwide by the end of 2019, with the establishment of more refuelling sites.
For more information, visit www.rovr2u.com.