Haval Ties Up with Maxx ‘N Go for Customer Convenience
Shah Alam, 29 November 2018 – Go Auto Sales Sdn Bhd, also sometimes known as Haval Malaysia because it is the exclusive distributor of Haval vehicles in Malaysia have tied up with Maxx ‘N Go in a strategic partnership to offer convenience to Haval owners in terms of on-site vehicle servicing, as an alternative to visiting Haval’s service centres.
This partnership will allow Haval owners to use the Maxx ‘N Go on-demand car care assistant mobile app to set their preferred location and time for the necessary services. As an official mobile service provider for Haval SUVs, services requested via Maxx ‘N Go mobile application will be using Haval’s in-house brand of lubricants and original parts.
“We have chosen to include a mobile service provider like Maxx ‘N Go as a service option to help ease the burden on our customers when it comes to the maintenance of their Haval SUVs, without having to sacrifice their free time. Most importantly, our customer need not to worry about voiding their 7-year warranty, as our partner will be using Go Auto’s lubricant and following our Standard Operating Procedures (SOP) during service,” said Executive Director of Go Auto Group, Dato’ SM Azli SM Nasimuddin.
Haval Malaysia and Maxx ‘N Go believes that this collaboration will go a long way towards creating awareness to the general public and especially to Haval’s customers, as part of the SOP during service, a free 15-point safety inspection will be performed. The free 15-point safety inspection will include checks on the tyre tread and pressure, brake system, pedal operation in the brake and clutch, battery, wiper blades, and also fluid levels such as brake fluid, gear oil, engine coolant, steering fluid and windshield fluid.
“This partnership is a great opportunity for us to showcase our flexibility in adapting our service to include car manufacturer’s SOP and parts, while maintaining the great service quality that customers have come to expect from us,” said Maxx ‘N Go Chief Technical Offier, Tengku Djan Ley.
Haval Malaysia expects Maxx ‘N Go to be able to provide services such as basic engine oil change and breakdown assistance to an average of 2,000 existing Haval customers in Selangor who will benefit from this partnership.
As an aside, Haval is holding a roadshow at IOI Citymall in Putrajaya from 29 November – 2 December 2018 and the public is invited to visit and check out the Year-End Sale Promotion which offers new and existing Haval customers savings worth up to RM6,300 as well as Haval merchandise giveaways; exclusive for the Haval H2. Further, those who make bookings for the Haval H2 during this roadshow will be entitled to 3 free services (including parts and labour) worth RM900.
