Auto Skyline Strengthens Partnership With Hino With New 3S Centre In Kulai, Johor

Authorised Hino dealer, Auto Skyline Sdn Bhd, has further strengthened its partnership with Hino Motors Sales (Malaysia) Sdn Bhd (HMSM) with the official opening of a new 3S centre in Kulai, Johor.

Auto Skyline began as a Hino 1S (Sales) centre in April 2002. In 2021, the company invested further into the Hino business by upgrading its sales centre in Kawasan Perindustrian Tebrau to a 3S dealership (sales, service, spare parts), to build on Hino’s efforts to deliver the brand’s vision and reinforce customer confidence.

With the addition of the new 3S centre by Auto Skyline in Kulai, Hino’s presence in the southern region has also expanded, making its products and services more accessible.

The 3S centre draws inspiration from Hino’s Japanese-inspired ideals and corporate identity guidelines. The state-of-the-art centre has 4 service bays which can service up to 8 lorries a day, and is equipped with the latest diagnostic tools. There are also an indoor sales lounge and a comfortable waiting area for the drivers.

“We appointed another Auto Skyline branch outlet as Hino Authorized 3S centre to offer a one-stop solution under one roof to our customers. One-stop solution centre is known as a Customer-Centric main angle in our industry and will enhance our customers’ confidence from the point of deciding to purchase a Hino. With the full range of services under one roof, we aim to enhance customer service and the excellent experience of owning a Hino vehicle.” said HMSM Managing Director, Atsushi Uchiyama.

“As a reliable business partner, customers remain at the heart of everything we do, and this 3S centre is convenient for the customer from making inquiries about the latest Hino models to purchasing one and getting all the required after-sales services,” he added.

Hino Malaysia has over 40 years of experience serving customers in the country, and continues to deliver top grade performance in sales and aftersales services through various customer engagement programmes to give the absolute experience of Sales, Service, and Spare Parts.

“With the growth of our business, we find that it is imperative to offer a one-stop solution under one roof to our customers. We decided to open a new branch in Kulai in response to the needs and preferences of our existing customers. By expanding our footprint to Kulai, customers no longer need to travel long distances to our main dealership or other locations for after-sales services,” commented Auto Skyline Sales and Marketing Director, Beck Da Wei, signalling the company’s confidence with the Hino brand.

“This convenience can be a significant factor in attracting more customers and building long-term relationships with them. This could save customers time and effort by eliminating the need to visit multiple locations for different requirements. With the new 3S centre and the strategic location in Kulai, Hino has strengthened their Total Support, providing the best solutions that optimally suit their needs. Hino will help valued customers make the most of their HINO trucks and buses by providing comprehensive follow-up service in the spirit of Total Support,” he added.

In arranging and managing 2 branches, he added, “In order to effectively manage the manpower across the 2 branches, we have transferred one of our experienced sales managers to the new branch in Kulai. This sales manager brings a wealth of knowledge and expertise in the truck dealership industry, having been with our company for several years. Their experience allows them to provide leadership and guidance to the sales team at the new branch”.

“Besides, our technicians and service advisors have undergone comprehensive training at our headquarters before they start working in the Kulai branch. This training equips them with the necessary skills and knowledge to handle various service and maintenance tasks effectively,” he added.

The new Auto Skyline Sdn Bhd HINO 3S centre is located at 2, Jalan SME 1, Kawasan Perindustrian SME, Bandar Indahpura, 81000 Kulai, Johor. It is open Mondays to Saturdays from 9 AM to 6 PM.

Customers can contact the centre directly through 07-663 3532 or 018-786 2333.