PROTON Certified Pre-Owned Vehicles Get Extended Warranty

With immediate effect, all PROTON Certified Pre-Owned (PCPO) vehicles sold through PROTON authorised used car outlets get an extended warranty. The 1-year extended warranty for all PCPO vehicles aims to provide buyers of used Protons with additional peace of mind.

This warranty extension is underwritten by Allianz General Insurance. Under the programme, parts of the engine and transmission that are found to be defective under normal use for the first 25,000 km, or 12 months, will be repaired or replaced by the warranty provider.

“Proton would like to welcome Allianz as our insurance partner in our effort to provide added assurance to our customers. With the extended warranty, owners of PCPO vehicles are protected from unexpected costs due to mechanical failure for engine and transmission parts,” said Roslan Abdullah, Deputy Chief Executive Officer, PROTON.

Since its establishment in 2019, PROTON’s Used Car Management (UCM) unit has introduced operating procedures and provided training for used car inspectors to manage transactions at each outlet. It is also making sure that services provided are in line with the expectations set by the brand. Currently, the company has 36 outlets around the country that retail PCPO vehicles.

“With PROTON’s sales volume increasing over the past few years, we have seen a similar increase of trade-in or trade-up transactions. Therefore, with customer satisfaction in mind, we want to give assurances to our consumers to ensure ownership of a PCPO vehicle is a satisfactory experience on par with other brands,” added Roslan Abdullah.

All vehicles sold under the PCPO programme undergo a thorough 201-point inspection and are guaranteed to be free of any flood or major accident damage. Besides enjoying the 1-year extended warranty which covers the engine and transmission, PCPO customers are also entitled to a 1-time free basic service after 6 months from the date of purchase.

UCM has also set up a dedicated PROTON used car website i.e. https://used-cars.proton.com to attract buyers who prefer to shop online. In this website, you will be able to view stocks without walking into showrooms,  and also browse through the site to get an estimated market price for a used car.