Setel App Offers Users Additional Automotive Assistance Features
Setel has introduced additional features to its mobile application to enhance customer convenience beyond their refuelling needs. Added on are on-demand automotive assistance services. This provides Setel users quick and easy access to a range of auto service providers in the event of a vehicle emergency.
Setel users nationwide can now request for battery replacement, jump-start, tyre change, emergency refuelling assistance, vehicle lockout and towing services, through the Setel app. These services are supported by Bateriku.com as the first partner.
“Setel aims to be the constant companion to motorists by offering an ecosystem of mobility services to settle their needs. The auto assistance feature complements the motorists’ journey with access to safety essentials right at their fingertips. The partnership with Bateriku.com expedites the help needed when a Setel user is stranded, minimising the impact of what could be a stressful event,” said Mazlin Erawati Ab Manan, Chief Executive Officer of Setel.
According to Chief Executive Officer of Bateriku.com, Azarol Faizi Bin Zakaria Ansari, “With the increasing numbers of vehicles on the road, it is crucial for Bateriku.com to make roadside assistance services easily accessible to motorists nationwide via API integration with customer facing platforms such as the Setel app. Bateriku.com has served close to one million customers all over the nation and this feat is made possible via its inclusive ecosystem of gig technicians (BHero), entrepreneurs (BPpreneur), partners (BBuddy) and presence at more than 130 physical outlets. We are privileged to be offering our nationwide roadside assist solutions directly to Setel users and we are committed to delivering awesome customer experience at all times.”
Every transaction completed through the new auto assistance feature will earn the Setel user Mesra points that can later be used to redeem fuel and other items.
You can find the latest version of the Setel app in the Apple Store, Google Play Store and Huawei AppGallery.
For more information on Setel, please visit https://www.setel.com/. To learn more about Setel’s new auto assistance feature, visit https://www.setel.com/features/auto-assistance.
