Edaran Tan Chong Motor Sdn Bhd (ETCM) and Tan Chong Ekspres Auto Servis Sdn Bhd (TCEAS) is extending free towing service (T&C apply), including door-to-door towing for Nissan vehicles that are badly affected by the flood, as well as a Collect & Deliver service for the usual maintenance service over the weekends.
Nissan owners are requested to contact the Nissan Customer Care Centre Hotline (1800-88-3838) for further assistance, or to call your nearest TCEAS outlet for an appointment.
Nissan vehicle owners affected by the flood are eligible for the special Nissan Flood Relief Assistance programme. This programme offers 20% discount on parts and labour charges for the affected Nissan vehicles. In addition, special upholstery restoration prices are available at RM1,655 nett for sedans and RM1,988 nett for MPV, SUV, pick-up and vans respectively.
Further, Nissan owners can opt for the Easy Payment Plan (EPP) for up to 12 months to spread the bill. There is also a 6 months or 10,000 km mileage warranty (whichever comes first) on Nissan Genuine Parts replacement.
ETCM and TCEAS are deeply saddened by the losses suffered because of the flooding. Both parties want to assure their customers that their safety and satisfaction are of high priority.