The reason i'm in this forum is a rather sad one. Yesterday the car suddenly stopped in the middle of NPE in Subang Jaya. It just stopped and cannot be restarted. Called Nasim hotline. Response was quite good but the tow truck took more than an hour to reach the car. The car was in the middle of NPE and they took more than an hour to come. They did not send a mobile unit eventhough the car was just 10 minutes from Nasim Glenmarie.
The car was towed to Nasim Glenmarie just before 5pm. I was told to come back the next day as they were closing and i did not have the service booklet with me. Went back the next day to register but was told that they will attend to cars booked for service first. Absolutely terrible service.
Still waiting for the outcome of what went wrong.
I hope they can find out what went wrong as it was a very dangerous situation. Shuddder to even think about it.
So disappointing as we were really happy and excited with the car.