Carsome Partners With CKL Group To Expand On Education And Aftersales Offerings
Carsome has entered a strategic partnership with the CKL Group to expand on technical education and aftersales offerings to customers. Carsome is currently Southeast Asia’s largest integrated car e-commerce platform with operations in Malaysia, Indonesia, Thailand and Singapore. It provides end-to-end solutions to car buyers and used car dealers, from vehicle inspection to ownership transfer to financing.
Meanwhile, CKL Group is involved in automotive related businesses such as parts and fluids distribution, tyre and parts retail as well as vocational and technical education.
In Carsome’s effort of building an all-rounded used car ecosystem, the collaboration includes providing aftersales service to Carsome car buyers, free car inspection to Lim Tayar’s customers, and a three-year technical education program to Malaysian youths through Carsome Academy and School of Skills. Lim Tayar and School of Skills are the retail and vocational education arms of the CKL Group.
According to Carsome Co-founder and Group CEO Eric Cheng, this cooperation enables the company to continue championing industry standards in aftersales service and technical education. “We are always excited about working together with leading industry players, because collaborating with like minded partners allows us to scale greater heights with less effort. Having CKL Group onboard is a great complement to the holistic, end-to-end used car ecosystem that Carsome is building,” said Cheng.
The 3-year technical education program involves 3 months of theoretical lessons at School of Skills, 9 months internship at Carsome Academy, followed by a guaranteed 2-year stint with Carsome upon completion of studies. Graduates will then be awarded the Malaysian Skills Certificate (SKM 1) Level 3 in Motor Vehicle Inspection, with the cost sponsored by Carsome.
This collaboration is also part of Carsome’s effort in transforming consumers’ perception of the used car industry by helping them move forward with peace of mind, assurance and convenience. Carsome will offer car maintenance packages (includes basic vehicle checks, oil change and air filter cleaning) redeemable at all Lim Tayar outlets to its customers, and free 175-point car inspection and valuation to Lim Tayar customers at their Subang Jaya, TTDI and Shah Alam Section 26 outlets.
“CKL Group embraces the opportunity of bringing in industry experts to form partnerships that help us get to our destinations quicker. We are thrilled to be working with an industry leader like Carsome, and are confident that this meaningful partnership will bring more value to our customers,” said Joint Managing Director of CKL Group, Clement Lim.
Carsome is continuously working on creating a differentiated consumer experience, offering better value propositions in the used car buying or selling experience, including through strategic partnerships. Its tie-up with CKL Group is the first of several to come, in its effort to expand its customer base, and sharing best practices to effectively plug the gaps within the used car ecosystem.
