Maxim E-hailing App Adds “Heading Out” Button

The Maxim e-hailing app has added a new “Heading Out” button to further enhance user experience. The “Heading Out” button was created to smoothen the communication process between the customer and Maxim Partner-driver.

The button will only appear once you have made the booking in the app. It is meant to facilitate and hasten communication between passenger and driver. In some cases, especially when you are in a rush, you might not see the message that the Maxim Partner-driver has arrived and is waiting at the location designated by you. If you are in a rush to the Maxim ride, your focus would not be on sending a message to the Partner-driver. The “Heading Out” button eases this process as all you have to do is press it to notify the Partner-driver that you are on the way to the pinned location.

Pushing the button when you are ready and heading out will automatically notify the Partner-driver without resorting to calling or messaging. Or you could be on the phone with someone else while walking to your ride and be uncontactable. This button potentially cuts down on disappointment of a canceled ride as the general rule for waiting is 5 minutes.

An internal survey conducted by Maxim after introducing this new feature showed that feedback had been positive feedback when users started to use the new button frequently. The number of users that used this button is also increasing by the day.

“I’m glad that Maxim E-hailing took the initiative to come out with this new button, now easier for me to know status of the passengers. I’m good to wait for a little time for them to arrive, I just need the confirmation from the passenger that they’re coming,” said Changgat, a Maxim E-hailing Partner-driver.

You can find the Maxim app in the Apple App Store, Google Play Store, Huawei App Gallery, Get App and
Samsung Galaxy Store.