Honda Malaysia has issued a product recall for the City Hybrid 2021 Year Model and the Civic 2022 Year Model effective immediately. This is a recall that will affect 630 units of the City Hybrid and 72 units of the Civic.
The proactive recalls are for different issues affecting each of the models. For the 2021 Honda City Hybrid, it is in regards to the Advanced Driver Assistance System (ADAS) camera. This recall is a precautionary safety measure to replace the Advanced Driver Assistance System (ADAS) camera that is fitted to the front windscreen. There is a chance that the camera may not operate properly and may cause the ADAS to be inactive when driving.
In the 2022 Honda Civic, Honda Malaysia is recalling the affected cars due to incomplete welding in driver seat slide adjuster. This recall is also a precautionary safety measure to rectify the welding point at the slide adjuster in the driver seat. This anomaly may cause the driver seat to be not fixed in position when driving and may compromise the seatbelt protection for the driver.
Honda Malaysia has issued an apology to its affected customers for the inconvenience caused. The company reassures that other current production and selling models are not affected in this product recall. As of today, there have been no incidences of crashes or injuries caused by this issue reported in Malaysia.
The company believes this product recall is necessary as customer safety is Honda Malaysia’s top priority. Honda Malaysia will continue to uphold transparency and stringent controls for customers. All affected customers will be informed via notification letters, which will include details of the product recall.
Honda Malaysia urges all affected customers to contact any Honda authorised dealer to make an appointment upon receipt of the notification to have their vehicles checked and repaired if required (subject to parts availability).
Honda Malaysia also encourages customers to download and update their details via the HondaTouch mobile application for further verification on this recall.
The inspection, repair and replacement of the affected parts are free of charge and all costs related to this recall activity will be borne by Honda Malaysia.
If you are a Honda City Hybrid or Civic owner, you can your vehicle status on this product recall by calling Honda Malaysia’s Toll-Free number (1-800-88-2020) or visit productrecall.honda.com.my.