Scania Top Team Competition Showcases Technical Skills And Discipline

The Malaysia round of the Scania Top Team competition held last weekend saw 5 out of 12 technicians from the local Scania branches make it at the National Finals. The Scania Top Team competition showcases the technical skills and discipline of these service personnel. It is also a recognition of the importance of the service personnel being at their best, and at the top of their profession. To be the best takes brains, technical skills as well as teamwork which Scania helps develop over the years.

The winning team, B100 from the Scania Malaysia Ipoh workshop, will be flown to Thailand to join their peers from Singapore and Philippines for the Asia-Pacific Regional Final. The winning team will then represent the region at the Grand Final in Europe.

Scania Top Team is a global competition for professional service teams within the Scania service network. Everyone who works in the service area is eligible to compete in teams of 3 to 5 people. Traditionally, the most common contestants are service technicians, parts specialists and service advisors. Top Team begins at the teams’ workshops with theoretical challenges in 2 parts. As teams advance to the national final stage, the theoretical exercises are supplemented by practical ones. The competition requires a high level of technical knowledge, team spirit and discipline. The format of the competition follows daily work patterns with the most essential objective being to satisfy the needs of our customers.

Thus, these Scania technicians represent the very best of the dedicated specialists who contribute to Scania’s premium brand image as a trusted and respected name in heavy-duty commercial transportation. The  transportation sector is in need of skilled personnel such as service technicians, parts experts and service advisors. This is because the uptime of trucks and buses determine the customer’s profitability. And uptime (the time a truck or bus spends doing work and generating income), to a large extent, lies in the hands of skilled and motivated service personnel.

The purpose of the Top Team competition is to not just increase the knowledge of Scania’s products and services, but to also strengthen the collaboration between service, parts and service advisor personnel. Scania Top Team also gives a good overview of the national competence levels regarding Scania’s service offer and the actions needed in order to keep expertise at the highest level. Apart from strengthening the Scania image to employees and customers, Top Team also creates an understanding and commitment to “Driving the Shift” towards a sustainable transport system.

“By focusing on developing our front-line expertise, the Scania’s Service Technicians, we are ensuring the quality of the support and services we provide to our customers. Securing vehicles uptime is what matters to our customers and what helps them grow their business and profitability. As our industry undergoes the greatest technological shift of a lifetime, Scania’s front-line experts gathered in the ultimate challenge will be taking a leading position in driving the shift. We hope to attract more talents through these exemplar performance from these teams today. Congratulation to B100 from the Scania Malaysia Ipoh workshop for working as a team full of individual brilliance to win the 2022/2023 National Top Team competition,” said Heba El Tarifi, Managing Director, Scania Southeast Asia.

This generation of technicians and the future ones are expected to drive real change in line with the  transport industry undergoing a technological shift. Top Team members will have a unique opportunity to affect and implement the technology needed to create a sustainable transport system.

Only 12 teams, out of 1,500 teams worldwide from 70 countries, will go through to the Grand Final round in Europe. The teams will be competing for handsome rewards i.e. EUR50,000 (1st prize), EUR30,000 (1st runner-up) and EUR20,000 (2nd runner-up).

The recent event also saw 15 trainees from Institut Kemahiran Tinggi Belia Negara Dusun Tua (IKTBNDT) observe the competition as well as attend a career talk. The group was led by Dr Ahmad Zainal Abd Aziz, Head of Automotive Department and Suhardi Md Yunus, Head of Commercial Vehicle Department, IKTBNDT.

If you are interested in becoming a future member of Scania Top Team, and being a part of the Scania family, you can email (smyenquiries@scania.com or scania.academy@scania.com) or call (03-7845 1000) to talk to one of the Scania People & Culture personnel for more information or to set an appointment.