Mercedes-Benz Malaysia Issues Safety Recall On Airbag Modules

Mercedes-Benz Malaysia has issued a safety recall of potentially affected Takata airbag modules from specific models in compliance with the European type approval. Locally, Mercedes-Benz passenger cars such as the 169 (A-Class), 203, 204 (C-Class), X204 (GLK), 207 (E-Coupé / Convertible), 212 (E-Class), 164 (ML- and GL-Class), 251 (R-Class), 171 (SLK), 197 (SLS AMG) from production period 2004 – 2016 have been identified as models covered under this programme.

In mid 2019, Mercedes-Benz had decided to execute a worldwide recall of the affected models of Mercedes-Benz Cars, Vans and MB Trucks. The company continues to work closely with the authorities and Joyson Safety Systems (the successor organization of Takata) to exchange the latest findings and insights related to this issue. This measure serves to ensure the safety of its customers as well as gain a deeper understanding of the condition of airbags modules in the vehicle after a prolonged period.

Mercedes-Benz Malaysia and Daimler AG continue to reassure its customers that all presently produced MB Passenger Cars are no longer equipped with Takata (or other manufacturers’) airbags which use ammonium nitrate as the primary propellant.

The safety of customers remains a top priority, and the company will continue to be transparent and practice stringent quality controls.

If you are a Mercedes-Benz owner, you can check your vehicle identification number (VIN) on the Mercedes-Benz microsite: http://mb4.me/airbagrecall. Alternatively, you can call the Mercedes-Benz Malaysia Customer Care Centre 1-800-88-1133 to confirm if your car has been identified for this voluntary monitoring programme.

Mercedes-Benz Malaysia is urging all affected customers to contact a Mercedes-Benz authorised dealer, or the Customer Care Centre, upon the receipt of the notification to replace the airbag module. You can also use its online booking facility to make arrangements.

Customers will also be updated online and offered a new replacement airbag, free of charge, should their airbag be affected. The replacement is subject to availability of parts but MBM should be working out the necessary alternative arrangements should there be a shortage.