Mitsubishi Motors Malaysia Updates Mitsubishi Connect MY App With Enhanced Features
Mitsubishi Motors Malaysia (MMM) has made updates to its Mitsubishi Connect MY mobile application to offer more enhanced features. The official distributor of Mitsubishi Motors vehicles in Malaysia is investing in digital technology to strengthen its customer engagement, safety and convenience.
Prior to the update, the mobile app already allows Mitsubishi vehicle owners to book a service appointment, receive service appointment reminders and check service history. Now, the app allows owners to drop off their cars at the service center and then wait in the comfort of their homes as the app provides service status notifications and the time it will be ready for collection.
Other customer-centric features include records of vehicle servicing cost and warranty details. The app keeps you informed of your upcoming service cost estimation and warranty details for ease of planning. Additionally, it will also send you road tax and insurance renewal reminders.
Moreover, should you encounter an emergency while on the road, you can request for roadside assistance via the app’s SOS Trace & Track function in case of a breakdown or accident. By tapping on the ‘SOS’ function, your location can be tracked accurately using a GPS locator and its details will be verified by a customer service personnel from Mitsubishi Motors to send help immediately.
“The pandemic has created great demands on us as a society and despite the challenges; it also allowed us to be more resilient and agile in this new digital technology environment. Besides technology on improving customer’s convenience, the safety of our customers and staff is also our utmost priority. With the enhancements of the Mitsubishi Connect MY mobile app together with the Mitsubishi Online Showroom, we want to assure our customers that we are engaging with them through a seamless journey from purchase to ownership in a safe environment,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.
Other useful functions of the Mitsubishi Connect MY include staying in touch with the Mitsubishi Assist 24Hrs customer careline (MA24): 1-800-88-2166. You can also access to a 24-Hour breakdown assistance throughout Malaysia as well as emergency services should you need it.
Mitsubishi Connect MY can also be used to locate the nearest Mitsubishi authorised dealer showroom and service center. It provides you with dealer information and navigation sync to help get you to the dealer of choice.
Beyond the servicing-related functions, the app can help you stay up-to-date with Mitsubishi’s latest promotions, news, and events; search for product information; and download brochures.
The MITSUBISHI CONNECT MY is available for download via Google Play store and Apple App Store.
