PROTON is working to ensure that its showroom disinfection and customer-facing personnel follow a rigorous SOP. Its Center of Service Excellence (COSE) and showroom are disinfected hourly and all employees who deal with customers are screened. This comes in light of an employee testing positive for COVID-19. Subsequently, the company confirmed that another 49 employees also tested positive.
All affected employees are from the Engineering Division in Shah Alam and have been reported to the authorities. The company has requested all non-essential personnel who work within the Shah Alam facility to work from home as a precautionary measure.
Contact tracing is ongoing and a COVID-19 team is monitoring the situation very closely. PROTON is working with the authorities which had guided the company through the process and are satisfied with the actions taken thus far.