Mercedes-Benz Star Shield In Effect At All Dealerships During CMCO

Mercedes-Benz Star Shield In Effect At All Dealerships During CMCO

Mercedes-Benz Star Shield Programme_Malaysia_CMCOMercedes-Benz Malaysia and Mercedes-Benz Services Malaysia are ready to handle the Conditional Movement Control Order (CMCO). The CMCO was announced early in the week to be in effect from 14 – 27 October 2020 in Selangor, Kuala Lumpur and Putrajaya. As such, Mercedes-Benz Malaysia and Mercedes-Benz Services Malaysia have implemented the following measures with Mercedes-Benz Star Shield:

  • All Mercedes-Benz authorized dealers nationwide to remain open for business as usual during this period, adhering to all guidelines set by the government.
  • All test drives, routine service and maintenance and/or repairs will be carried out as usual with stringent SOPs in place.
  • Service24h Roadside Assistance will remain operational for emergency breakdown and technical issues.

The Mercedes-Benz Star Shield programme is a safety protocol for dealers and customers. It consists of a comprehensive safety plan that includes the provision of masks and hand sanitizers, cleaning and sanitization of showroom cars and common areas, temperature checks and limited customers per entry.

Mercedes-Benz_Autohaus_Service Area_WorkshopTo minimize social contact, the Mercedes-Benz Star Shield also includes initiatives such as Drop & Go, Door-to-Door and Express Service. Mercedes-Benz remains committed to ensure the health, welfare, and safety of its employees and customers continue to remain a top priority. Mercedes-Benz customers are encouraged to book their service or test-drives online and follow SOPs at all times.

Should there be any emergency or query relating to the vehicle during this period, kindly contact 1-800-88-1133 or visit


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