Effective today (1 September 2020), three Toyota outlets under UMW Toyota Motor (UMWT) have been transferred to dealers to run. This has been an ongoing move by UMWT since its announcement in October 2017, to transfer the operation all of its retail branches to dealers and other relevant parties.
The said dealerships are located in Klang Valley, Sabah and Sarawak. The new dealers, Borneo Mobility (Sabah) Sdn Bhd and Borneo Mobility (Sarawak) Sdn Bhd, will take over the Kota Kinabalu and Kuching outlets. While PCM Subang Motor Sdn Bhd will take over the Subang Jaya outlet.
“It is essential for us to continue achieving high customer satisfaction standards. This allows us to increase intensity on high value added upstream activities such as product development, marketing and dealer network support, while Dealers continue to dedicate themselves towards delivering customers satisfaction,” said UMWT President, Mr. Ravindran K.
“We are working ever more closely with our Dealers now to realise a shared vision for UMWT, which is to deliver the concept of “Best In Town”, meaning more focused on one to one customer engagement.” he added.
This strategy promises an exciting phase of seamless support for UMWT’s significant customer base. It will also allow for a stronger entrepreneurial drive to create more value for the local economy.
More information on Toyota’s network of sales and aftersales locations can be found at the toyota.com.my. You can also call the Toyota Freephone: 1800-8-TOYOTA (1800-8-869682).