UMW Toyota Motor Sdn Bhd (UMWT) has issued an advisory for a Special Service Campaign (SSC) involving certain Toyota and Lexus models manufactured between 2013 – 2019. The SSC is initiated by UMWT to safeguard the safety of its Toyota and Lexus customers.
This service campaign involves replacing the fuel pump on certain units of Toyota and Lexus models. Based on information received from Toyota Motor Corporation (TMC), there are around 12,000 units of Toyota (Alphard, Camry, Corolla, Innova and Fortuner) and 1,500 units of Lexus models (GS300, GS350, IS300, LC500 / 500H, LS460, LS500 / 500H, LS600H, NX200T / 300H, RC350 / 300H, RX350 / 450H and RX350 / 450) manufactured between 2013 to 2019, and distributed by UMWT involved in this campaign. If your model is not listed here then it is not affected by this service campaign.
There is a possibility the said fuel pump might stop operating in the affected vehicles. If this were to occur, warning lights and messages may be displayed on the instrument panel, and there may be a hesitation in engine power delivery. This may result an engine stall and the vehicle may be unable to be restarted. This scenario could therefore increase the risk of a crash if the vehicle was being driven at higher speeds.
UMWT will officially notify all its affected vehicle owners to update the fuel pump unit at no charge. However, the replacement work would depend on the model.
For further information, owners of affected cars may contact any authorised Toyota Service Centre or call the Toyota Freephone at 1800-8-TOYOTA (869682).