Auto Bavaria has launched its i-Service mobile service for the convenience of BMW customers. The initiative by Auto Bavaria, which is the largest authorised dealer representative for BMW in Malaysia, provides BMW vehicle owners the convenience of having their cars serviced at their doorstep. This service can be requested via the Auto Bavaria mobile application.
The Auto Bavaria mobile app allows BMW owners to book service appointments, check vehicle service history, view service progress, as well as make payments within the app. It also has a ‘track & chat’ feature to track the location of the i-Service vehicle and chat with the technicians to monitor the progress of their vehicle that is being serviced.
With the app, BMW customers can direct the i-Service vehicle to a location closest to them, whether it is at home or at the workplace, as long as it is within 40 km radius from Auto Bavaria dealerships. The trained i-Service technicians are able to perform scheduled maintenance services including oil change, brake pad change, tyre change, tyre balancing and battery change, thus saving you a trip to the service centre.
Every i-Service vehicle is equipped with the latest tools and equipment, and manned by experienced and qualified technicians using only BMW genuine parts to ensure that the best-in-class service is provided.
“Quality, efficiency and innovation are the three cornerstones of our vision in providing first class and uncompromising aftersales service to our customers. Auto Bavaria i-Service is a testament to our commitment in delivering greater convenience, innovative solutions and peace of mind when it comes to caring for the needs of our customers, and in preparing ourselves for the future of automotive ownership experience,” said the Managing Director of Auto Bavaria, Vi Thim Juan.
Customers are assured of receiving cost estimates, including itemised costs for parts and labour beforehand, as Auto Bavaria continues to deliver on our promise of price transparency for customers to make informed decisions about the maintenance of their vehicles.
Auto Bavaria i-Service will roll out three i-Service vehicles initially to cater to prime areas in the Klang Valley, within 40 km radius from Auto Bavaria dealerships, and there are plans for expansion in the near future.
The Auto Bavaria i-Service operates six days a week except for public holidays, between 9 am – 5 pm, Mondays to Fridays; and 9 am – 12 pm on Saturdays.
For more information, visit autobavaria.com or call Auto Bavaria Customer Care at 1300-133-338.