National oil company, Petronas, has launched Malaysia’s first Petronas AutoExpert service centre that will offer high quality vehicle maintenance and top quality products to its customers.
The AutoExpert service centre is jointly established via Petronas subsidiaries – Petronas Lubricants Marketing Malaysia (PLMM) and Petronas Lubricants International (PLI). The first AutoExpert centre located on Jalan 15/23 Tiong Nam Industrial Park in Section 15, Shah Alam is managed by Petronas partner, Autohaus KL. The service centre is equipped with 14 work bays and can service up to 40 vehicles per day. This is part of a bigger plan by PLI to provide convenience to customers by bringing together Petronas’ fluid technology and technical expertise under one roof.
This service centre was built at a cost of RM1.5 million and is the first of 100 centres planned in Malaysia, with plans to open such centres in some 30 countries in the next five years.
“Having the Petronas AutoExpert service centre allows customers to enjoy Petronas’ technical expertise under one roof at their convenience. Again, we are geared to ‘move like never before’ by offering value added services that are usually associated with under-warranty care only, accessible to all drivers and passenger car types world-wide. Ultimately, we strive to deliver seamless and frictionless experiences consistently,” said Petronas Vice President of Marketing, Downstream Business, Dato’ Sri Syed Zainal Abidin Syed Mohamed Tahir.
Customers of Petronas AutoExpert service centre are assured of efficiency and attention from specially trained mechanics utilising the latest tools and technology to conduct vehicle inspection, engine diagnostics, oil change and other services.
Joining the Petronas AutoExpert network provides independent workshops like Autohaus access to systems and tools that help facilitate a more efficient service; an all-round solutions scheme including training, marketing support, effective trade programmes and consultancy for future business development, as well as leveraging on Petronas as a leading global brand.
PLMM is a wholly-owned subsidiary of Petronas Dagangan Bhd which undertakes sales, marketing, distribution and technical service related to Petronas lubricant products in Malaysia. PLMM’s product portfolio includes Passenger Car Motor Oils, Motorcycle Oils, Commercial Vehicle Lubricants as well as Industrial and Marine Lubricants that cater to consumers, commercial and industrial consumption, under the three main brands: Petronas Syntium, Petronas Sprinta and Petronas Urania.