Scania (Malaysia) Sdn Bhd has officially launched its upgraded Port Klang outlet to serve its customers around the port area who need to service or repair their vehicles. This branch will also serve to strengthen its sales presence in this region.
This Scania Malaysia Port Klang outlet cost RM3.8 million to upgrade and includes the addition of ten new work bays, making it twenty two in total, in its effort to help Scania customers maximise vehicle uptime. Covering an area of 1,343 square metres, the outlet also includes a washing bay and an overhead crane.
The upgrades also include a customer reception area, cafeteria and drivers’ room, as well as changing rooms, shower rooms and a prayer room to cater to the needs of the drivers and employees.
“It is important that Scania has a strategic presence in Port Klang where there is a lot of activity in the haulage business. The opening of the newly upgraded Scania Malaysia Port Klang demonstrates our continuous improvement in providing the best services for all our customers for their profitability in this region and of course, across the country,” said Marie Sjdin Enström, Managing Director of Scania Southeast Asia.
“For customers to get the most out of their fleet, it is vital that Scania can support them with the right solutions, so convenient access to workshops and genuine parts is crucial for our customers anywhere. Our parts add value to their business because they are engineered for ultimate performance, endurance, fuel economy and safety, as well as lower environmental impact such as reduced carbon emissions,” she added.
The Port Klang service outlet is manned by 22 skilled technicians who can work on up to 30 vehicles a day in the new facility, to reduce vehicle downtime.
According to Marie, Scania is also upgrading its East Malaysia outlets to improve customer service, as well as looking at a setting up a new facility in the southern region in the near future. Further, there are no significant changes to Scania’s objectives and direction subsequent to the revamp of the group, and Scania will continue to maintain its direct presence in Malaysia.
The upgraded Scania Malaysia Port Klang branch was officially launched by YB Anthony Loke, Minister of Transport, with Ola Pihlblad, Deputy Head of Mission, Economic & Political Affairs, Embassy of Sweden. Also in attendance were representatives of the Road Transport Department (JPJ), Malaysian Public Works Department (JKR), Malaysian Institute of Road Safety Research (MIROS), and Universiti Teknologi MARA, as well as Scania customers.