UMW Toyota Announces Special Service Campaign For Selected Toyota And Lexus Models

UMW Toyota Announces Special Service Campaign For Selected Toyota And Lexus Models

Following a global Special Service Campaign (SSC) announcement by Toyota Motor Corporation (TMC) to inspect and replace (if necessary) airbag sensors in some of its models, the distributor of Toyota and Lexus vehicles in Malaysia, UMW Toyota Motor Sdn Bhd (UMWT), has made a similar announcement.

The models in Malaysia affected by this SSC are Toyota Corolla Altis, Lexus NX and Lexus RX. These vehicles were manufactured between June 2015 and January 2016, and distributed by UMWT and Lexus Malaysia.

According to UMWT, there are approximately 2,800 units of Toyota Corolla Altis, and 500 units of Lexus NX and Lexus RX affected, based on information supplied by TMC.

Toyota Corolla Altis 7 airbags 2017 MalaysiaThis SSC is to check on the possible defects of the airbag sensor. The defect relates to manufacturing issues as there is a possibility that the insulation of Integrated Circuit (IC) chips in affected Pressure sensors and G sensors could peel off over time, creating an open circuit in the IC chip. If this were to occur, the airbag warning light will illuminate. Further, the side/curtain airbags and/or front airbags can become deactivated and will not deploy when required to. This could increase the risk of injury to the occupants in the event of a crash.

TMC is currently working on obtaining the necessary parts for the SSC and when the parts are available, UMWT will notify affected owners to request them to bring their vehicles to an authorised Toyota or Lexus authorized service centre to make the necessary replacements. The work should take about 30 minutes to 4 hours (depending on model) and while it can all costs involved for the replacement will be borne by UMWT.

Owners of affected cars can contact any authorised Toyota service centre or the Toyota Freephone at 1800-8-TOYOTA (869682).

Lexus owners can contact Lexus authorised dealers nationwide or contact its Freephone: 1800-88-LEXUS (53987) or visit

Toyota owners can also visit Toyota’s Special Service Campaign webpage to check whether their vehicle is involved, through the Vehicle Identification Number (VIN) Checker. Those who have uploaded the Toyota Drive app can also check there for a link to Toyota’s SSC page and VIN Checker.

Information on other vital SSCs is also available on the webpage.


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