Following the recent announcement made by Nissan Motor Co. Ltd on the initiation of further field actions for Takata Airbag Inflator which involves Nissan vehicles, Edaran Tan Chong Motor Sdn Bhd (ETCM), the sole distributor and assembler of Nissan vehicles in Malaysia together with Tan Chong Ekspres Auto Servis (TCEAS), has extended the Recall Campaign for another two (2) of its models, namely Frontier (D22) and Sentra (N16), as well as an additional batch of the first generation X-Trail (T30).
This is subsequent to the announcement made by ETCM on the Recall Campaign for Takata Front Passenger Airbag Inflator in June 2015 and August 2016 respectively.
With the above, a total of approximately 52,707 units of Nissan vehicles in Malaysia are involved in the Takata Front Passenger Airbag Inflator Recall.
This Takata recall exercise does not affect the New Nissan X-Trail (T32) which was launched in January 2015, as well as all other current selling Nissan models.
All customers of the affected Nissan vehicles will be notified by letter through TCEAS.
Customers receiving this letter are advised to call the nearest TCEAS outlet for an appointment. Selected TCEAS have extended its operation hours and are now open 365 days making it easier for customers to service their vehicles on weekends, as well as to alleviate the capacities for the replacement activity.
ETCM is also providing for Takata airbag inflator replacements during the Test Drive Carnival, on 19 & 20 May 2017 at AEON Mall Kota Bharu, Kelantan starting from 10am till 10pm.
All labour and replacement parts for these service campaigns will be at no cost to owners.
Customers may also call the Nissan Customer Care Centre at the Toll-Free line: 1800-88-3838 for further clarification or visit www.nissan.com.my (click on ‘Owners’ tab followed by ‘Recall Campaign’) to find out if their Nissan vehicle is involved in this recall campaign.
ETCM would like to reassure that our customers’ confidence and peace of mind is of utmost importance to the Company, and deeply regrets any inconvenience caused. We would also like to reaffirm that both ETCM and Nissan are committed to ensure its’ customer safety, service and satisfaction are of the highest level, and are working together to promptly address this concern.