Continental Tyre PJ Malaysia Sdn Bhd (CTM) has announced the launch of an industry-first warranty programme which covers tyres for 5 years from the date of purchase.
All passenger light truck (PLT) tyres come with Continental’s global standard warranty of two years from the date of purchase by end-customers and CTM is offering an additional three years extended warranty in the Malaysian market to turn it into a 5-Year Warranty from date of purchase.
Previously, CTM had a 5-year warranty on PLT tyres but it covered from the date of manufacture. But from 1 January, 2016 this has been changed to a 5-Year Warranty from date of purchase so you need not look for the newest batch of tyres (like previously) when you make your purchase as the warranty now covers you for 5 years from the day you buy them.
This 5-Year Warranty applies to all Continental, Dunlop and Viking PLT tyres that are sold in Malaysia only and the original receipt/proof of purchase must be kept and presented for any claims. PLT tyres refer to all vehicle tyres designed for passenger vehicles weighing three tonnes or less, INCLUDING radial motorcycle tyres, so this warranty covers non-commercial passenger car and motorcycle tyres.
Warranty terms require that any adjustment made pursuant to this warranty shall be based on the unused remaining tyre tread depth (RTD), and any product adjustment under this warranty will be considered upon inspection of the tyre by an accredited representative of CTM.
“We are proud to be the first tyre manufacturer in Malaysia to launch this extended warranty, 5-Year Warranty from the date of purchase for our consumers. We are confident of the performance of our products against manufacturing defects that we decided to offer consumers this extended warranty. With this warranty programme, we aim to deliver the highest level of confidence and customer satisfaction and be the most trusted tyre supplier,” said by Mr. Cameron Wilson, Managing Director of CTM.
More information on the 5-Year Warranty and warranty policy can be found at www.continental-tyres.com.my.