International tyre manufacturer and automotive supplier Continental is guaranteeing its latest products by offering an extended casing warranty in the Malaysian market with the “C3 – The ContiCasing Warranty”, the first tyre manufacturer in the country to provide this extended warranty to its truck tyre customers.
The C3 warranty provides truck tyre customers with the promise that a Continental tyre will last 3 lives, first as a new tyre and then subsequently over two retread lives. This means a new truck tyre can last up to 6 years when retreaded by Continental or one of its ContiLifeCycle partners.
“There is no better way to stand by our products than to offer our customers this enhanced C3 warranty as a promise of durability and longevity,” said Mr. Cameron Wilson, Managing Director, Continental Tyre Malaysia.
Should the new tyre require an adjustment, Continental will provide a concessional replacement subjected to terms in the agreement. The first retread life of the tyre, which is also the tyre’s second life, will be adjusted on 60% of the new tyre price. The second retread life, which is the tyre’s third life, will be adjusted on 15% of the new tyre price. All adjustments will be made by Continental, subject to the terms and agreement of the C3 warranty.
Under the C3 warranty, all the retreaded tyres must be retreaded with ContiTread or TechnoTread by Continental or by a ContiLifeCycle partner. The C3 warranty currently only applies to qualifying Continental and General Tire branded radial truck tyres that are 19.5” diameter in size or greater. These truck tyres must also be used strictly for commercial purposes only.
The following are articles from Continental and General Tire that apply for the C3 ContiCasing Warranty:
It is important to note that the C3 warranty doesn’t apply if the casing displays non-adjustable conditions or if the casing failure mode is related to the retreading process. It is best to check with Continental or its authorised dealers.