Following the recent opening of its Taiping 3S Centre, Edaran Tan Chong Motor Sdn Bhd has further bolstered its network of Nissan outlets in Malaysia with the launch of a new flagship 4S Centre in Glenmarie, Shah Alam.
Occupying a total built-up area of 165,318 square feet, the interior of ETCM’s latest facility features a showroom, service and spare parts centre, as well as body and paint repair facilities. It also houses MUV Certified Pre-Owned and Used Vehicles business, the Hire Purchase and Insurance Division, as well as a vehicle distribution centre.
The showroom itself has floor space able to accommodate 15 Nissan to be put on display, and is manned by a complement of 28 salespeople. The 27 bays of the outlet’s service centre is operated by 22 technicians with the capacity to service up to 100 cars per day.
Customers visiting the outlet can enjoy amenities such as a modern lounge and refreshment bar with free Wi-Fi provided. A Kid’s Corner is also provided to keep children busy.
Vehicle customizing solutions are also provided at the outlet. Customers wanting to outfit their Nissan vehicles with official Nismo and Impul products can purchase these parts from the outlet’s motorsports boutique. Adjacent to it is a V-Kool boutique offering extensive V-Kool products, accessories and services.
Speaking at the outlet’s opening ceremony, ETCM Executive Director Dato’ Dr Ang Bon Beng said, “We stand by our philosophy to provide quality products and services to our customers across our network. Be it at a 1S or a 3S Centre, customer satisfaction comes first from the moment they step through the door. With a total investment of about RM20 million, this new flagship 4S Centre is the epitome of services that we envision to provide to our customers in ETCM and Nissan.”
With the opening of the new Glenmarie 4S, ETCM now boasts a network of 100 showrooms including dealers nationwide complemented by 60 Tan Chong Express Auto Service (TCEAS) workshops to provide aftersales support.