New SsangYong 3S Centre Opens in Johor Bahru

New SsangYong 3S Centre Opens in Johor Bahru

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Owners of the SsangYong Chairman and Rexton in the south of Peninsular Malaysia now have a service centre closer to them as Competitive Supreme Sdn Bhd, the official SsangYong importer, has opened a 3S (Sales, Service & Spare parts) facility in Plentong, on the outskirts of Johor Bahru.

Built at a cost of RM2 million, this branch has a built-up area of 930 sq. metres with a 325 sq. metre workshop and parts storage area. The front section of the building has a spacious showroom with a comfortable customer lounge.

Speaking at the opening of the new branch today, Competitive Supreme Managing Director Muhammad Fadhil bin Ahmad said it will serve customers in the southern region and provide ‘one-stop convenience’ to current and future owners of SsangYong vehicles in the area.

“Today’s opening is also a significant event as it comes just as our company completes its first year of business,” he added. In that time, said Encik Muhammad Fadhil, the company had sold some 1,500 vehicles, of which 80% were Rexton SUVs.

We are also looking into the feasibility of incorporating a regional technical assistance training centre into our proposed in-house product training centre which can serve the region from Malaysia, thus addressing the high cost of organizing training events in Korea,” he added.

The new branch joins the nationwide network (including East Malaysia) of 40 dealers and Competitive Supreme plans to establish a similar 3S branch in the northern region. To date, the company has already invested around RM10 million in its operations.

A strong effort has been made to build the brand image of SsangYong in Malaysia and according to Melvinder Singh, the company’s General Manager, the focus has been on providing customer service above norms.

“Besides having a nationwide network of dealers, we also try very hard to ensure that our customers are fully satisfied as owners of the Chairman or Rexton. Our policy is to fix any problems they may have with their vehicles before the day is through, otherwise we will loan them another SsangYong vehicle to use,” he said.

To commemorate the 1st anniversary of Competitive Supreme, the company launched a special edition of the Rexton – the Club Sport. Also added to the range is an additional turbodiesel version known as the Rexton Enduro.

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