My 2 cents. VW marque in MY is relatively new. To obtain substantial user data is nigh high impossible, or should I say, insufficient data to establish a quality statistics. Best research on world wide forum, or the closest to us is Singapore end.
To me, the DSG issue is nearly like sure to happen, it's only a matter of when or in what situation you will be trapped in.
But what measures we taken to reduce the severity of the incident or how prudent we are in checking the symptom which I think will somewhat reduce the impact to the user. Buy with a pre set expectation and manage it accordingly.
For me, I buy it for my wife to ferry the kids, the main priority is safety and decent comfort level. Reliability yes, but not on the top of the list, we know it will fail somehow, or something will go wrong. Indeed, new delivery already given me two issues, took nearly two months to fix it, but we came off expecting it, hence, not terribly pissed off
I'm not a salesman, convincing people to buy a VW is not really my forte. All I can say is, manage your expectation, and drive. I can see my wife smiling every time she drives it, while I stuck in my 9 years old Japanese junk.
I wouldn't want to manage my expectation by that much if I'm spending RM160k on a car.